TrustRadius: an HG Insights company

Microsoft Dynamics 365 Business Central vs. SAP Cloud ERP (SAP S/4HANA Cloud)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Business Central

    Score8 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    Microsoft Dynamics 365 Business CentralSAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Business CentralSAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 Business CentralSAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Both Products
    Microsoft
    No answer on this topic
    SAP
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    Phenomenal for its flexible and complete Manufacturing module that met all our operational needs. Effective for Job tracking and costing. Reliable for inventory tracking, control, and reporting. Rich learning materials, including PDF documents and Webinar Training.
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    It ended up being a race between Dynamics and SAP. The superior SAP EWM was the final decider. In some areas, Dynamics outperformed SAP, especially on API maturity and integrations.
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    Microsoft is an all-in-one business management solution designed for small and medium-sized enterprises. It covers finance, operations, sales, and customer service, and it integrates with other Microsoft 365 applications. SAP S/4HANA Cloud is often seen as more suitable for …
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    SAP provides brilliant capabilities, specifically around alliances with other solutions and alliance partners.
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    More efficient tool to manage business processes and improve productivity in short run.
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    In comparison, all features of the software are the same. All are cost-effective and produce high productivity. The best in SAP S/4HANA Cloud is their implementation and adding more features by doing modifications as per company need. Easy to integrate with other software.
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    9 Answers
    87%
    Implementation went as expected
    565 Answers
    Features
    Microsoft Dynamics 365 Business CentralSAP Cloud ERP (SAP S/4HANA Cloud)
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    6.6
    11 Ratings
    13% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    444 Ratings
    7% above category average
    Pay calculation6.211 Ratings7.9392 Ratings
    Benefit plan administration6.39 Ratings7.9378 Ratings
    Direct deposit files6.610 Ratings7.7377 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    25 Ratings
    6% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    675 Ratings
    2% above category average
    API for custom integration8.124 Ratings7.7648 Ratings
    Plug-ins7.922 Ratings7.6594 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    29 Ratings
    0% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    771 Ratings
    2% below category average
    Single sign-on capability8.525 Ratings8.5727 Ratings
    Role-based user permissions8.428 Ratings8.2759 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    11% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    780 Ratings
    2% above category average
    Dashboards8.326 Ratings7.7719 Ratings
    Standard reports8.430 Ratings7.8767 Ratings
    Custom reports8.629 Ratings7.6707 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    9% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    814 Ratings
    6% above category average
    Accounts payable8.429 Ratings8.2790 Ratings
    Accounts receivable8.328 Ratings8.2750 Ratings
    Global Financial Support8.417 Ratings7.8294 Ratings
    Primary and Secondary Ledgers8.416 Ratings7.9312 Ratings
    Journals and Reconciliations8.919 Ratings8.0334 Ratings
    Configurable Accounting7.219 Ratings7.9308 Ratings
    Standardized Processes8.720 Ratings8.3345 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.6
    26 Ratings
    7% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    677 Ratings
    4% above category average
    Inventory tracking8.526 Ratings8.2663 Ratings
    Automatic reordering7.618 Ratings7.8569 Ratings
    Location management8.222 Ratings7.9547 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    28 Ratings
    1% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    687 Ratings
    3% above category average
    Pricing8.225 Ratings8.0655 Ratings
    Order entry8.925 Ratings8.1666 Ratings
    Credit card processing7.417 Ratings8.827 Ratings
    Cost of goods sold8.422 Ratings8.3629 Ratings
    Order Orchestration8.313 Ratings8.0250 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.2
    20 Ratings
    8% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    327 Ratings
    4% above category average
    Billing Management8.518 Ratings7.94 Ratings
    Cash and Asset Management8.619 Ratings8.0297 Ratings
    Travel & Expense Management7.614 Ratings8.34 Ratings
    Budgetary Control & Encumbrance Accounting8.216 Ratings7.4255 Ratings
    Period Close8.219 Ratings7.9321 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    14% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Budgeting and Forecasting10.08 Ratings00 Ratings
    Project Costing10.07 Ratings00 Ratings
    Cost Capture10.08 Ratings00 Ratings
    Capital Project Management8.05 Ratings00 Ratings
    Customer Contract Compliance10.06 Ratings00 Ratings
    Project Revenue Recognition8.04 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    7.6
    11 Ratings
    7% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    4 Ratings
    8% above category average
    Project Planning and Scheduling7.510 Ratings8.04 Ratings
    Task Insight for Project Managers7.110 Ratings7.94 Ratings
    Project Mobile Functionality7.19 Ratings7.14 Ratings
    Definable Resource Pools6.910 Ratings7.64 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.9
    8 Ratings
    17% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    141 Ratings
    8% above category average
    Award Lifecycle Management6.78 Ratings8.1141 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    7.9
    16 Ratings
    10% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    269 Ratings
    9% above category average
    Bids Analyzed and Compared7.410 Ratings7.7190 Ratings
    Contract Authoring7.210 Ratings7.8190 Ratings
    Contract Repository7.510 Ratings7.6184 Ratings
    Requisitions-to-Purchase Orders Integrated8.114 Ratings8.1243 Ratings
    Supplier Management7.613 Ratings8.0238 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.3
    12 Ratings
    21% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    3 Ratings
    19% above category average
    Risk Repository7.211 Ratings7.93 Ratings
    Control Management7.411 Ratings8.33 Ratings
    Control Efficiency Assessments6.711 Ratings8.33 Ratings
    Issue Detection7.511 Ratings7.83 Ratings
    Remediation and Certification7.69 Ratings8.73 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    7.7
    10 Ratings
    10% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    219 Ratings
    13% above category average
    Transportation Planning and Optimization7.88 Ratings8.0194 Ratings
    Transportation Execution Management7.48 Ratings8.0187 Ratings
    Trade and Customs Management7.98 Ratings7.6170 Ratings
    Fulfillment Management7.410 Ratings8.2179 Ratings
    Warehouse Workforce Management9.17 Ratings8.0174 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    10 Ratings
    7% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    206 Ratings
    8% above category average
    Production Process Design9.17 Ratings8.1187 Ratings
    Production Management8.88 Ratings8.2191 Ratings
    Configuration Management7.17 Ratings8.1179 Ratings
    Work Execution9.17 Ratings8.1184 Ratings
    Manufacturing Costs7.410 Ratings8.1183 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    7.4
    12 Ratings
    1% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    253 Ratings
    5% above category average
    Forecasting6.512 Ratings7.5228 Ratings
    Inventory Planning7.212 Ratings7.9244 Ratings
    Performance Monitoring7.012 Ratings7.7232 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 Business Central and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Business Central
    8.8
    9 Ratings
    18% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    223 Ratings
    9% above category average
    Proposal Management7.18 Ratings8.33 Ratings
    Product Master Data Management7.78 Ratings7.9223 Ratings
    Best Alternatives
    Microsoft Dynamics 365 Business CentralSAP Cloud ERP (SAP S/4HANA Cloud)
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 Business CentralSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    8.6
    (31 ratings)
    8.4
    (883 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (23 ratings)
    Usability
    8.8
    (11 ratings)
    8.0
    (771 ratings)
    Availability
    8.0
    (1 ratings)
    8.4
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (3 ratings)
    Support Rating
    10.0
    (2 ratings)
    6.7
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (10 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.6
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.4
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.1
    (5 ratings)
    User Testimonials
    Microsoft Dynamics 365 Business CentralSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    Microsoft
    Ever since we deployed it, it has been a one-stop-shop for our organization. Everything we do has been through it, and we do not need to use other vendors to access student records, accounts receivable, procurement records, grades, transcripts, and report cards... they are all in one interface, which has been a solid plus for our organization.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    SAP
    More effective
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    ScreenShots

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.