Microsoft Dynamics 365 Customer Insights vs. Whatfix
Microsoft Dynamics 365 Customer Insights vs. Whatfix
Product | Rating | Most Used By | Product Summary | Starting Price |
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Microsoft Dynamics 365 Customer Insights | N/A | Microsoft Dynamics 365 Customer Insights is a customer journey analytics tool, providing audience insights to unify customer data to generate AI-powered insights in real time, and understand customer behavior using digital and cross-channel analytics. | $1,500 per month | |
Whatfix | N/A | Whatfix is a SaaS-based platform that enables businesses to create real-time interactive guides on their application. Whatfix can be integrated with ease across all user touch-points inside any platform across the web and desktop. Whatfix helps businesses with: Simplifying User Onboarding Making Employee Training Quicker and Effective Reducing Customer Support Costs by Making Platforms/Applications Self-serving Whatfix key features and… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | All Pricing models are customized and tailor-made according to the customer's requirement. Please contact sales@whatfix.com for more details. | ||||||||||||||
More Pricing Information |
Microsoft Dynamics 365 Customer Insights | Whatfix | |
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Top Pros | ||
Top Cons |
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Microsoft Dynamics 365 Customer Insights | Whatfix | |
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Small Businesses | Ortto Score 8.8 out of 10 | Pendo.io Score 8.2 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | Pendo.io Score 8.2 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | WalkMe Score 7.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft Dynamics 365 Customer Insights | Whatfix | |
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Likelihood to Recommend | 9.1 (4 ratings) | 9.1 (26 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (3 ratings) |
Usability | - (0 ratings) | 9.1 (7 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 7.3 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (8 ratings) |
Online Training | - (0 ratings) | 9.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (3 ratings) |
Configurability | - (0 ratings) | 8.2 (2 ratings) |
Ease of integration | - (0 ratings) | 8.2 (1 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.2 (1 ratings) |
Microsoft Dynamics 365 Customer Insights | Whatfix | |
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Likelihood to Recommend | Microsoft | Whatfix |
Pros | Microsoft | Whatfix |
Cons | Microsoft | Whatfix |
Likelihood to Renew | Microsoft No answers on this topic | Whatfix |
Usability | Microsoft No answers on this topic | Whatfix |
Performance | Microsoft No answers on this topic | Whatfix |
Support Rating | Microsoft No answers on this topic | Whatfix |
Online Training | Microsoft No answers on this topic | Whatfix |
Implementation Rating | Microsoft No answers on this topic | Whatfix |
Alternatives Considered | Microsoft | Whatfix |
Return on Investment | Microsoft | Whatfix |
ScreenShots | Whatfix Screenshots |