Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.
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V2 Cloud
Score 9.0 out of 10
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$40
per installation
Pricing
Remote Desktop Services
V2 Cloud
Editions & Modules
No answers on this topic
Basic VM
$40
per installation
Offerings
Pricing Offerings
Remote Desktop Services
V2 Cloud
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Remote Desktop Services
V2 Cloud
Features
Remote Desktop Services
V2 Cloud
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Remote Desktop Services
5.7
4 Ratings
33% below category average
V2 Cloud
-
Ratings
Screen sharing
7.74 Ratings
00 Ratings
File transfer
6.54 Ratings
00 Ratings
Instant message
1.01 Ratings
00 Ratings
Secure remote access with Smart Card authentication
Remote Desktop Services provides access to work environments from any device. This allows us to ensure business continuity in case of disaster. It provides admins more control over access and security. Remote Desktop Services simplifies software updates and compliance management by reducing the need to act on end users devices.
It is suited for multiple users in different locations all working virtually. Not too great where it does not have a server close to the timezone of these users.
When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
This is a well-refined product. I like that it was extremely easy to provision and set up. The price is very competitive and also does not have a bandwidth limit, which is really awesome. Once connected, it is like you are using any normal desktop computer.
As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
