RDS - remote access at its best
December 31, 2023

RDS - remote access at its best

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Remote Desktop Services

We utilize Remote Desktop Services for all of our off-site remote access to our company server for daily work functions. This allows us to perform our necessary work, use our own personal computers or computers that don’t function with programs that are MS based, and do so from remote locations all over the country. We have had issues with some log-outs not happening therefore not allowing individuals to log back in, and when internet connectivity is down at our host location not to be able to connect.
  • Remote Desktop access
  • Server access
  • Sharing computer for IT issues
  • Display setting changes for monitor viewing
  • Shared program access for users (i.e. DraftSight)
  • Printer addition without it having to be in the host location
  • Allowed remote users access from home
  • Shared file access for multipolar users from a centralized location
  • Cost to add additional users when maxed out
  • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine

Do you think Remote Desktop Services delivers good value for the price?

Yes

Are you happy with Remote Desktop Services's feature set?

Yes

Did Remote Desktop Services live up to sales and marketing promises?

Yes

Did implementation of Remote Desktop Services go as expected?

Yes

Would you buy Remote Desktop Services again?

Yes

Remote Desktop is well suited for smaller office bases where individuals need to access shared files or programs without having it installed in personal machines. In a small server setting with local access only this works to bridge the gap. It allows users to remote in to access files shared on a single server or remote machine. Not suited for individuals without an IT consultant as there are set up and maintenance issues that require knowledge and time. Also some down time.

Remote Desktop Services Feature Ratings

Screen sharing
8
File transfer
8
Over-the-Internet remote session
9
Initiate remote control from mobile
10
Remote management of servers & workstations
8
Remote Active Directory® management
8
Centralized management dashboard
8
Session record
10
Monitoring and Alerts
8