MicroStrategy Mobile vs. Middesk

One of best business intelligence enterprise reporting tools, it has loads of rich features available to the business user with ease of use and advanced analysis in a single end-to-end solution. I like MicroStrategy's simplicity in creating complex multi-pass SQL reports, visualizations over varied data sets, and the breath of areas in which the product can be used. I like mostly everything. I think there are some remaining improvements that could be done in the area of data visualization.

Incentivized

Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.

Incentivized

• MicroStrategy has widgets that allow you to display data using elaborate and complex graphs such as maps, microcharts, thermometers, etc.
• The same dashboards can also be viewed on the web by users who don't have mobile devices.
• For mobile, MicroStrategy has created unique selectors that are more suited for smartphones and tablets.
• MicroStrategy uses the features of mobile devices such as accelerometers to select different views and change the display when the device is tilted or rotated. In addition you can use inputs such as the camera to read barcode data and enter inventory data into the database.

Incentivized

• Gathering information needed for registration.
• Making the registration process efficient.
• Guiding us through the process when we hit snags.

Incentivized

• Pop-ups.
• Refresh rate.

Incentivized

• Better navigation.
• More marketing and make it very reachable to customers.
• Login is difficult.

Incentivized

UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.

Incentivized

The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.

Incentivized

MicroStrategy is much better.

Incentivized

ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.

Incentivized

• Better speed.
• Better quality for optimal cost.
• Saves a lot of time.

Incentivized