Middesk vs. Orbit Reporting and Analytics

Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.

Incentivized

It is very good for analytics and performs precisely well under the feature of data reporting. The gigantic amount of data that can be fed into the system and can be read and understood well, and also analytics can be performed well under the tools that the platform presents. Overall it is a decent product.

Incentivized

• Gathering information needed for registration.
• Making the registration process efficient.
• Guiding us through the process when we hit snags.

Incentivized

• User-Friendly
• Results-Driven
• Aesthetically Pleasing

Incentivized

• Better navigation.
• More marketing and make it very reachable to customers.
• Login is difficult.

Incentivized

• Sometimes it becomes difficult as to how to go about a particular function
• Lagging
• Unclear User Interface

Incentivized

UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.

Incentivized

ORBIT is so incredibly user-friendly. It makes things so much easier and it makes them go so much quicker.

Incentivized

The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.

Incentivized

I never had a chance to work with the support team for Orbit Reporting and Analytics, hence cannot really comment here.

Incentivized

ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.

Incentivized

It provides a wide range of functionalities that are absent in the other platform. There are a large number of customizable services offered. It is very user-friendly and output-driven which makes it easier to interpret. It also supports ad-hoc reporting and data stories in an easier manner and format which makes it easier to use for users who are just beginners.

Incentivized

• Better speed.
• Better quality for optimal cost.
• Saves a lot of time.

Incentivized

• Good reporting
• Better Analytics
• Enhanced decision making abilities

Incentivized