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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mitratech HotDocs

    Score1.1 out of 10
    N/AMitratech HotDocs is a document automation solution used to turn documents and forms into intelligent templates and workflows for document assembly. HotDocs was acquired by Abacus Next in 2017, and by Mitratech in 2024.N/A

    XaitPorter

    Score9 out of 10
    N/AXaitPorter is a co-authoring software solution for teams to collaboratively create, manage and produce documents. With it, users can streamline and optimize document production to maximize revenue from bids and proposals and other business-critical documents. XaitPorter is designed to enable co-authors to focus on creating bid-winning content so that teams can become more efficient while production time and costs are reduced.N/A
    Pricing
    Mitratech HotDocsXaitPorter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mitratech HotDocsXaitPorter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Mitratech HotDocsXaitPorter
    Considered Both Products
    Mitratech
    No answer on this topic
    Xait
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Best Alternatives
    Mitratech HotDocsXaitPorter
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    Formstack for Salesforce
    Score7.1 out of 10
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    Score8.1 out of 10
    Medium-sized Companies
    Formstack for Salesforce
    Score7.1 out of 10
    No answers on this topic
    Enterprises
    Conga Composer
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mitratech HotDocsXaitPorter
    Likelihood to Recommend
    1.0
    (10 ratings)
    9.3
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    1.0
    (2 ratings)
    9.5
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.5
    (2 ratings)
    10.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.9
    (2 ratings)
    Implementation Rating
    4.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Mitratech HotDocsXaitPorter
    Likelihood to Recommend
    Mitratech
    It is well suited in the organisations which deals with lots of paper work like legal, teaching, research, etc as they need similar kind of documents again and again. In a typical office set up it is of great use by human resource, marketing and legal department. Hot docs is not suitable if you have a proprietary or solo business as it do not caters to them.
    Incentivized
    Read full review
    Xait
    XaitPorter is ideal when a large document, containing many (preferably independent) sections is being created by more than five writers across different office locations and is subject to review by multiple reviewers and requires formal approval. It is particularly suited for external documents which are to be delivered as a non-editable PDF file.
    Incentivized
    Read full review
    Pros
    Mitratech
    • Personalized training. We were able to get an expert on a video call who walked us through solutions to each of our unique problems (i.e. all fifty states have different notary blocks, how can we auto-populate it when the state of the deal is selected?).
    • Team access. Multiple people can work with the templates at once, thus allowing the members of our team who deal with financials to work on their documents while others focus on the organizational and legal documents.
    • Once you have successfully drafted your templates, it runs incredibly smooth (barring any minor hiccups that happen with software updates) and efficiently.
    Incentivized
    Read full review
    Xait
    • This tool gives us the opportunity to work together. We always work in the last revision.
    • We can write comments as we go along and all involved will see it straight away.
    • We can structure it the way we want/our the way customer wants it and print the whole book in one go. We are sure that pictures/text/tables are where they are supposed to be (they have not moved around the document as it does when using Microsoft Word).
    Incentivized
    Read full review
    Cons
    Mitratech
    • Most HotDocs templates demand high-level code. This includes complicated Word codes
    • Using HotDocs is incredibly user-friendly. Creating and maintaining templates is a programming task
    Incentivized
    Read full review
    Xait
    • It would be helpful to improve functions used to organize and reorganize sections. They work fine, but could be retooled for ease of use. Simple drag-drop over the tree-view from the primary navigator (not only in the dedicated dialog for reordering sections) would be very good. It would be good to support simple flagging or tagging of sections to indicate whatever is meaningful to the user (e.g., to flag a section as imported text that needs formatting, or a section that is high priority for review). The icons do change to indicate predefined workflow states (e.g. approved), but there isn't support for a user-defined tag, perhaps with the ability to filter by tag as many newer applications can do. That would be handy. These aren't criticisms so much as product enhancement suggestions.
    • The editor is ok but could be tuned up a bit. For example, styles in the toolbar dropdown apply only to the whole paragraph. It's hard to indent text. The button tool doesn't consistently remove the button attribute on an existing button; works sometimes, sometimes not. Little stuff. Overall it's adequate for text creation.
    • The process of defining templates and styles appears to be a black art. While it's something you don't do often, it should be simplified and better exposed to ordinary admins.
    • The ability to have more than one section open at a time in the editor would be fantastic. Great productivity tool.
    • Word import/export could be cleaner.
    • The ability to export to html with user-defined style sheets would open new markets for Xait. If the product had that, we'd use Xait to maintain our online help site too.
    • The ability to link to externally stored images rather than lock them inside the Xait library would be huge, as we've expressed to the support team. We manage hundreds of images (diagrams, screen shots etc.) that are used throughout the company, not just for Xait documents. We would like to store them on a file system (e.g. Dropbox) and have them update into Xait automatically when the master copy is modified. This is a very important capability, though in fairness we didn't find it in other products either. Explicit support for Dropbox/Google Drive/Box would be one way, but dynamic linking a la Microsoft Word would be fine, maybe even better.
    Incentivized
    Read full review
    Likelihood to Renew
    Mitratech
    No answers on this topic
    Xait
    There are too many positive aspects versus negative.
    Read full review
    Usability
    Mitratech
    If I cannot get tech support (especially at the supervisory level) during my work hours, then what good is their program?
    Read full review
    Xait
    We find it to be intuitive to use with a simple menu and right-click based functionality in place.
    Incentivized
    Read full review
    Reliability and Availability
    Mitratech
    No answers on this topic
    Xait
    XaitPorter is always there even though we have issues with outages (suddenly the network does not work, but that is internal issue)
    Incentivized
    Read full review
    Performance
    Mitratech
    No answers on this topic
    Xait
    Our reports/Tenders complete in a reasonable time frame, actually faster than Word. We have not integrated with other systems or softwares.
    Incentivized
    Read full review
    Support Rating
    Mitratech
    The support is fine, but make no mistake it is PAID support because you have to purchase it each year in order to keep the updates.
    Incentivized
    Read full review
    Xait
    They have a clear method for reporting any issues and work hard to get a resolution, keeping me informed of progress.
    Incentivized
    Read full review
    In-Person Training
    Mitratech
    No answers on this topic
    Xait
    He was really good. He came from Xait and trained us for several days. He got all involved and answered the questions asked. He was a professional trainee
    Incentivized
    Read full review
    Online Training
    Mitratech
    No answers on this topic
    Xait
    The online training was really good. They know the way of getting people involved and they answered all questions asked. They were there for us.
    Incentivized
    Read full review
    Implementation Rating
    Mitratech
    If you use WordPerfect X9 - choose"no word-processing software."
    Incentivized
    Read full review
    Xait
    I was really satisfied with the implementation
    Incentivized
    Read full review
    Alternatives Considered
    Mitratech
    I haven't evaluated other products. We are so used to HotDocs that it would be difficult for us to switch to something else. We continue to use HotDocs because switching cost is high once you have already started. Be careful before beginning to use this program, as it is hard to breakaway.
    Incentivized
    Read full review
    Xait
    The standard product for many years has been Microsoft Word. Some have tried to use SharePoint as a collaborative tool, but it is not suited for the purpose and is generally very user un-friendly. It is not intuitive and we have very few persons with any competency in it. Porter is easy to pick up and the new interface is very intuitive, and the way that Porter works removes many of the typical layout and formatting choices that made Microsoft Word so difficult for the average employee. It also greatly simplifies and reduces the amount of corrective work that tender support staff used to have to do. We are not aware of any product in the market that comes close to Porter. It is an ideal product that was purpose built for collaborative writing.
    Incentivized
    Read full review
    Scalability
    Mitratech
    No answers on this topic
    Xait
    I just love the system
    Incentivized
    Read full review
    Return on Investment
    Mitratech
    • Positive - Quicker turn around on producing standard documents tailored to the client's specific needs.
    • Negative - Long learning curve. Not an "out of the box" program. It has to be customized.
    Incentivized
    Read full review
    Xait
    • Too soon to tell. Right now we're still at the near end of the value chain - it still seems expensive given the outputs to date. But we have a lower proposal volume than some companies, so you need to factor that in.
    • Also, the named user licensing is restrictive and problematic in a small company where people perform multiple roles and may dip in and out of the proposal development process over a period of weeks or months. A concurrent user model would be much, much better for us, though I understand you'd need to figure out a way to handle email notifications.
    Incentivized
    Read full review
    ScreenShots

    XaitPorter Screenshots

    Screenshot of XaitPorter - Document WorkspaceScreenshot of XaitPorter - DashboardScreenshot of XaitPorter - Edit PictureScreenshot of XaitPorter - Edit CommentScreenshot of XaitPorter - Export PDF