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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Model N Revenue Cloud

    Score6 out of 10
    N/AModel N delivers an end-to-end revenue management platform designed to empower companies to maximize revenue as they transform Sales, Marketing, Channels, Finance, and Legal processes. Model N’s revenue management solutions help by transforming siloed, tactical activities into strategic end-to-end revenue processes through automation and intelligence.N/A

    Vitally

    Score8.2 out of 10
    N/AVitally is a customer success platform designed for B2B software organizations to aggregate customer data, automate post-sale workflows, and monitor account health. The platform consolidates product telemetry, CRM records, support desk tickets, and communication logs into a centralized workspace to give customer-facing teams real-time visibility into customer retention and expansion opportunities.N/A
    Pricing
    Model N Revenue CloudVitally
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Model N Revenue CloudVitally
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Model N Revenue CloudVitally
    Security
    Comparison of Security features of Model N Revenue Cloud and Vitally
    Feature
    Model N Revenue Cloud
    -
    Ratings
    Vitally
    9.0
    2 Ratings
    6% above category average
    Role-based user permissions00 Ratings9.02 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Model N Revenue Cloud and Vitally
    Feature
    Model N Revenue Cloud
    -
    Ratings
    Vitally
    9.5
    2 Ratings
    9% above category average
    API00 Ratings10.01 Ratings
    Integration with Salesforce.com00 Ratings9.02 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Model N Revenue Cloud and Vitally
    Feature
    Model N Revenue Cloud
    -
    Ratings
    Vitally
    8.0
    2 Ratings
    9% below category average
    Product usage00 Ratings8.02 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Model N Revenue Cloud and Vitally
    Feature
    Model N Revenue Cloud
    -
    Ratings
    Vitally
    8.7
    2 Ratings
    1% above category average
    NPS surveys00 Ratings8.02 Ratings
    Customer profiles00 Ratings8.02 Ratings
    Automated workflow00 Ratings8.02 Ratings
    Internal collaboration00 Ratings9.02 Ratings
    Customer health scoring00 Ratings10.02 Ratings
    Customer segmentation00 Ratings9.02 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Model N Revenue Cloud and Vitally
    Feature
    Model N Revenue Cloud
    -
    Ratings
    Vitally
    7.3
    2 Ratings
    14% below category average
    Customer health trends00 Ratings8.02 Ratings
    Engagement analytics00 Ratings7.02 Ratings
    Revenue forecasting00 Ratings6.02 Ratings
    Dashboards00 Ratings8.02 Ratings
    Best Alternatives
    Model N Revenue CloudVitally
    Small Businesses
    No answers on this topic
    ClientSuccess
    Score6 out of 10
    Medium-sized Companies
    No answers on this topic
    ChurnZero
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    Gainsight CS
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Model N Revenue CloudVitally
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Model N Revenue CloudVitally
    Likelihood to Recommend
    Model N
    Model N is well suited for large, global enterprises that need more global controls and consistency in the REV Mgmt processes. Model N might be "overkill" for a small, regional customer. It has many features designed for the global enterprise and some companies simply may not need this level of scale.
    Incentivized
    Read full review
    Vitally
    • Vitally is suitable for any software company that is looking to measure and report and action the health of their customers.
    • While you would get less value from the tool if you do not have a team in place to action the insights it generates, I would still recommend that smaller teams look at implementing health scores and setting up automated responses to bad health.
    Incentivized
    Read full review
    Pros
    Model N
    • The Opportunity and Registration management module supports linkage to pricing, debiting and capturing POS to manage items progressing thru the process.
    • The Price quoting module supports robust territory management and price security, ensuring that only authorized personnel can see assigned region / customer pricing. The workflow supports appropriate levels of price approvals.
    • The contract management module supports a diverse library of contract types, including direct OEM, Distribution, pass-thru-pricing, reference contracts, multi-currency contracts and the price approval workflow is robust.
    Incentivized
    Read full review
    Vitally
    • Integrations with other sources
    • Dashboards easy to build
    • Quick research of info
    Incentivized
    Read full review
    Cons
    Model N
    • Need to simplify data extraction and reporting to the daily users.
    • Need to improve data visuals to management and to the daily user.
    Incentivized
    Read full review
    Vitally
    • NPS measurement is not particularly customizable
    Incentivized
    Read full review
    Usability
    Model N
    No answers on this topic
    Vitally
    Using of this tool I have improved customer satisfaction tracking and reduced churn rates by ensuring tasks are completed within set timeframes. Customer Sentiment analysis is also very important for me as well as the good project tracking and alignment across Product, Engineering, and Sales teams. This leads to more efficient collaboration and project completion.
    Incentivized
    Read full review
    Support Rating
    Model N
    We've successfully used Model N for many, many years. It is the heartbeat of ON Semiconductor sales operations. I said that at a Rainmaker about 10 years ago and it's still true today. We continue to upgrade as new releases are available to maximize the benefits of Model N through-out our organization.
    Incentivized
    Read full review
    Vitally
    No answers on this topic
    Alternatives Considered
    Model N
    Model N is our legacy system and none of these other companies offer products that provide the holistic business processes and economic value like Model N. It's internal modules are well-integrated and various BI tools provide excellent presentation of data, both at the analyst and executive levels.
    Incentivized
    Read full review
    Vitally
    • Vitally was much easier to both set up and maintain than ChurnZero. The ongoing cost of keeping Churn Zero set up correctly was ultimately too much and caused us to look at other tools.
    • Vitally's user interface is much cleaner and easier to understand. While ChurnZero may have more customizations, we ultimately found we were not using large portions of their app.
    • Vitally worked out to be much cheaper for our needs.
    Incentivized
    Read full review
    Return on Investment
    Model N
    • Provides enterprise-wide transparency of data and system of record for critical operational data.
    • Holistic price management tools enable us to align productivity goals for certain customers while maintaining desired overall margins.
    Incentivized
    Read full review
    Vitally
    • Positive Customer Onboarding and Progress Tracking
    • Good tracking of customer relationship management
    • Customer onboarding, adoption, and satisfaction
    Incentivized
    Read full review
    ScreenShots