TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MomentFeed

    Score10 out of 10
    N/AMomentFeed is a localization-based marketing platform for enterprises from the company of the same name headquartered in Santa Monica, California.N/A

    Swrve

    Score8 out of 10
    N/AN/AN/A
    Pricing
    MomentFeedSwrve
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MomentFeedSwrve
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MomentFeedSwrve
    Small Businesses
    EZ Texting
    Score9.1 out of 10
    EZ Texting
    Score9.1 out of 10
    Medium-sized Companies
    EZ Texting
    Score9.1 out of 10
    EZ Texting
    Score9.1 out of 10
    Enterprises
    Airship
    Score9.1 out of 10
    Airship
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MomentFeedSwrve
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MomentFeedSwrve
    Likelihood to Recommend
    MomentFeed
    It is my absolute recommendation for anyone at a multi-location, brick-and-mortar business that is consumer-focused. I haven't demoed any other tools that could come close to meeting the needs that I would have either at my previous agency role for clients or currently at my client-side job. However, not all companies that have a footprint/distribution in multiple areas are suited; I had a brewery client with a presence in multiple states (their products were in stores and salespeople were staffed in the area), but given MomentFeed's basis in listing data around physical locations, there wasn't a real way that the product could have accommodated. Cases like that are a square peg/round hole situation.
    Incentivized
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    Swrve
    Swrve is a very user-friendly solution for mobile app communication needs. Thein-app communication templates make creating content and messages very quick and easy to do.
    Incentivized
    Read full review
    Pros
    MomentFeed
    • Central platform format - great for multi-unit brands.
    • Versatile when using for multiple pages and corresponding channels.
    Incentivized
    Read full review
    Swrve
    • Setting up and managing multivariate tests
    • Applying segments/cohorts set up for one campaign or test to another
    • Serving different config data files to different player segments
    Incentivized
    Read full review
    Cons
    MomentFeed
    • More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.
    • Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.
    • Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.
    Incentivized
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    Swrve
    • Ability to customize the main dashboard
    Incentivized
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    Support Rating
    MomentFeed
    Support has been perfect. This company has an awesome culture as well
    Incentivized
    Read full review
    Swrve
    No answers on this topic
    Alternatives Considered
    MomentFeed
    I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.
    Incentivized
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    Swrve
    There's some overlap with other products, but Swrve's segmentation and push management are its key differentiators.
    Incentivized
    Read full review
    Return on Investment
    MomentFeed
    • Increased star-ratings=increase in click-thru rates.
    • Increased star-ratings=increase in sales.
    Incentivized
    Read full review
    Swrve
    • Our app usage and engagement has increased since implementing Swrve.
    • We solved a major business need of giving users real time push alerts for important account actions.
    • Increasing our communication channels and focusing on a more holistic cross-channel strategy led to an increase in email success also.
    Incentivized
    Read full review
    ScreenShots