7 Reviews and Ratings
3 Reviews and Ratings
It is my absolute recommendation for anyone at a multi-location, brick-and-mortar business that is consumer-focused. I haven't demoed any other tools that could come close to meeting the needs that I would have either at my previous agency role for clients or currently at my client-side job. However, not all companies that have a footprint/distribution in multiple areas are suited; I had a brewery client with a presence in multiple states (their products were in stores and salespeople were staffed in the area), but given MomentFeed's basis in listing data around physical locations, there wasn't a real way that the product could have accommodated. Cases like that are a square peg/round hole situation.Incentivized
Swrve is a very user-friendly solution for mobile app communication needs. Thein-app communication templates make creating content and messages very quick and easy to do.Incentivized
Central platform format - great for multi-unit brands.Versatile when using for multiple pages and corresponding channels.Incentivized
Setting up and managing multivariate testsApplying segments/cohorts set up for one campaign or test to anotherServing different config data files to different player segmentsIncentivized
More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.Incentivized
Ability to customize the main dashboardIncentivized
Support has been perfect. This company has an awesome culture as well Incentivized
I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.Incentivized
There's some overlap with other products, but Swrve's segmentation and push management are its key differentiators.Incentivized
Increased star-ratings=increase in click-thru rates.Increased star-ratings=increase in sales.Incentivized
Our app usage and engagement has increased since implementing Swrve.We solved a major business need of giving users real time push alerts for important account actions.Increasing our communication channels and focusing on a more holistic cross-channel strategy led to an increase in email success also.Incentivized