TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mosaic

    Score8.9 out of 10
    N/AMosaic is an AI-powered resource planning and workforce management solution designed to increase profitability and productivity. The vendor states on average, Mosaic customers experience a 5% increase in billable time, resulting in a 10% increase in revenue and a 40% improvement in profitability. It integrates with most project and financial management software to automatically gather data and show who is working on what, when, and how that stacks up to deadlines and budgets. Teams can then…

    $9.99

    per use per month

    Rev.io PSA

    Score8.1 out of 10
    N/AFounded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.N/A
    Pricing
    MosaicRev.io PSA
    Editions & Modules
    Professional Plan
    $9.99
    per use per month
    Business Plan
    $14.99
    per user per month
    Enterprise Plan
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    MosaicRev.io PSA
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    MosaicRev.io PSA
    Small Businesses
    No answers on this topic
    Autotask PSA
    Score7.7 out of 10
    Medium-sized Companies
    Microsoft Project Server
    Score5.1 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    Planview PPM Pro
    Score8.9 out of 10
    Planview AdaptiveWork
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MosaicRev.io PSA
    Likelihood to Recommend
    6.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    MosaicRev.io PSA
    Likelihood to Recommend
    MosaicApp, Inc
    I think mosaic is well suited for businesses who want to have a separate analytics tool. It helps with financial data and is able to pull from other tools you use to gather this information. I would not recommend it if you've already got a well created crm or other software
    Incentivized
    Read full review
    Rev.io PSA
    Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running
    Incentivized
    Read full review
    Pros
    MosaicApp, Inc
    • analytics
    • graph presentation
    • dashboard management
    Incentivized
    Read full review
    Rev.io PSA
    • ability to dispatch tech's to service calls
    Incentivized
    Read full review
    Cons
    MosaicApp, Inc
    • support
    • data validation
    • reliability
    Incentivized
    Read full review
    Rev.io PSA
    • When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
    • In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
    • I my experience when they know that there is an issue and the software is not working they keep billing you.
    • They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
    • They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
    • In my opinion, training is filled with jargon and no glossary.
    Incentivized
    Read full review
    Alternatives Considered
    MosaicApp, Inc
    Mosaic is much more robust and in depth than hubspot analytics or other tools I've used. They are only an analytics tool, so they don't have any CRM features, but their analytics are far better than those of any CRM tool. They were the cheapest version of what we needed and got overall decent value
    Incentivized
    Read full review
    Rev.io PSA
    No answers on this topic
    Return on Investment
    MosaicApp, Inc
    • it took a while to set up
    • it is useful for basic analytics
    • NRR helps a ton
    Incentivized
    Read full review
    Rev.io PSA
    • Gigantic waste of time and resources
    Incentivized
    Read full review
    ScreenShots

    Mosaic Screenshots

    Screenshot of See who is working on what, when.Screenshot of Adjust projects, workloads, and team staffing quickly. Mosaic automatically adjusts timelines and budgets based on changes.