Mosaic gives all around good analytics value
November 04, 2022

Mosaic gives all around good analytics value

Nick Saisi | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mosaic

We use mosaic as a reporting tool for our customer success team, and our financial goals overall. Mosaic helps us gather accurate data without having to do the typical manual work to get it. Mosaic also helps us have a separate party from our 2 CRMs to be the true analytics source.
  • analytics
  • graph presentation
  • dashboard management
  • support
  • data validation
  • reliability
  • data gathering
  • analytics
  • NRR calculation
  • it took a while to set up
  • it is useful for basic analytics
  • NRR helps a ton
Mosaic is much more robust and in depth than hubspot analytics or other tools I've used. They are only an analytics tool, so they don't have any CRM features, but their analytics are far better than those of any CRM tool. They were the cheapest version of what we needed and got overall decent value

Do you think Mosaic delivers good value for the price?

Yes

Are you happy with Mosaic's feature set?

Yes

Did Mosaic live up to sales and marketing promises?

Yes

Did implementation of Mosaic go as expected?

I wasn't involved with the implementation phase

Would you buy Mosaic again?

Yes

I think mosaic is well suited for businesses who want to have a separate analytics tool. It helps with financial data and is able to pull from other tools you use to gather this information. I would not recommend it if you've already got a well created crm or other software