Moveworks vs. Qollective.CX

Moveworks

Moveworks

2 Reviews and Ratings

Qollective.CX

Qollective.CX

0 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Moveworks	Score 8.0 out of 10	N/A	Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.	N/A
Qollective.CX	Score 0.0 out of 10	N/A	Qollective.CX is an intelligent virtual assistant available in industry-specific variants that provide customer support solutions to companies. Connected to a Contact Center platform, the pre-built industry specific Virtual Agents creates actionable insights to assist service agents and improve productivity, and reduce fallback by intent optimization. It Integrates with end points using low code / no code workflows.	N/A

Pricing

Moveworks

Qollective.CX

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Moveworks	Qollective.CX
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Best Alternatives
	Moveworks	Qollective.CX
Small Businesses	IBM watsonx Orchestrate Score 8.4 out of 10	IBM watsonx Orchestrate Score 8.4 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Moveworks	Qollective.CX
Likelihood to Recommend	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	Moveworks	Qollective.CX
Likelihood to Recommend	ServiceNow Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk. Incentivized Mike Miller System Administrator Read full review	Quantiphi No answers on this topic
Pros	ServiceNow Understanding employee questions and serving up information and answers Very easy to add new content into the chatbot Excellent customer support Incentivized Mike Miller System Administrator Read full review	Quantiphi No answers on this topic
Cons	ServiceNow Conversations, asking users refining questions to better tailor responses Incentivized Mike Miller System Administrator Read full review	Quantiphi No answers on this topic
Return on Investment	ServiceNow 22% reduction in calls to support channels Employee growth without needing to add support personnel Incentivized Mike Miller System Administrator Read full review	Quantiphi No answers on this topic
ScreenShots