Moveworks vs. The Bot Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Moveworks
Score 8.0 out of 10
N/A
Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A
The Bot Platform
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
The Bot Platform is a software tool used by HR and Comms Teams to add bots and automation. Users can create bots and connect them to the Communication Channels used by staff - whether that be Microsoft Teams, Slack, Workplace from Meta or others. These solutions can support employee onboarding, knowledge sharing and news broadcasting through to learning and development, corporate recognition, frontline incident reporting and compliance. Solutions can be…
$1,400
per month
Pricing
MoveworksThe Bot Platform
Editions & Modules
No answers on this topic
Starting license fee
$1400.00
per month
Offerings
Pricing Offerings
MoveworksThe Bot Platform
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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MoveworksThe Bot Platform
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User Ratings
MoveworksThe Bot Platform
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
MoveworksThe Bot Platform
Likelihood to Recommend
ServiceNow
Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
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The Bot Platform
No answers on this topic
Pros
ServiceNow
  • Understanding employee questions and serving up information and answers
  • Very easy to add new content into the chatbot
  • Excellent customer support
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The Bot Platform
No answers on this topic
Cons
ServiceNow
  • Conversations, asking users refining questions to better tailor responses
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The Bot Platform
No answers on this topic
Return on Investment
ServiceNow
  • 22% reduction in calls to support channels
  • Employee growth without needing to add support personnel
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The Bot Platform
No answers on this topic
ScreenShots

The Bot Platform Screenshots

Screenshot of a display of all of the messages that make up a botScreenshot of the bot building interfaceScreenshot of the interface to schedule broadcasts and send alerts to all or specific segments of staffScreenshot of where to set up drip campaigns to send content to staff over a defined period of timeScreenshot of where to automatically send relevant content to staff based on associated keywordsScreenshot of the interface that displays ignored messages and where to add new keywords and auto replies