TrustRadius Insights
The Bot Platform has been widely praised by users as a versatile tool for creating bots on Workplace. Users have found it to be incredibly …
Starting at $1,300 per month
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What is The Bot Platform?
To support a better employee experience, The Bot Platform is presented as an easy to use, no-code platform allows anyone to build their own bots, digital assistants and automated work tools on communication channels like Microsoft Teams, Workplace from Facebook…
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Starting license fee
$1300.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Shameless TV show bot on Messenger, powered by The Bot Platform
YouTube
The Bot Platform - Overview video
YouTube
What's new at The Bot Platform: Product Updates for October 2022
YouTube
Sales Assistant Bot Demo by SmartBots.AI
YouTube
Human Resource (HR) Chatbot Demo - SmartBots.AI
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is The Bot Platform?
To support a better employee experience, The Bot Platform is presented as an easy to use, no-code platform allows anyone to build their own bots, digital assistants and automated work tools on communication channels like Microsoft Teams, Workplace from Facebook and Messenger.
With it, users can build apps, automate workflows and integrate processes into communication channels and digital environments being used by staff and customers in a trusted, secure and scalable environment.
Start from an editable template or build bots from scratch that help drive employee engagement and productivity. Create bespoke recognition programs, new starter onboarding assistants, leadership Q&A apps, employee innovation tools, send out pulse surveys, measure company morale, deliver personalized learning programs, automatically answer FAQs or automate help desk enquiries.
The Bot Platform Features
- Supported: A no-code bot building interface
- Supported: A secure platform
- Supported: A team of experts available to help
The Bot Platform Screenshots
The Bot Platform Videos
The Bot Platform - Overview video
The Bot Platform on Microsoft Teams
Building your first bot on Microsoft Teams in less than 5 minutes
The Bot Platform Integrations
- Microsoft Teams
- Workplace from Facebook
- Facebook Messenger
The Bot Platform Competitors
The Bot Platform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | United Kingdom, United States, Canada, France, Norway, Brazil, Mexico, Bolivia, Chile, Philippines |
| Supported Languages | English |
The Bot Platform Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 10% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 70% |
Comparisons
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
The Bot Platform has been widely praised by users as a versatile tool for creating bots on Workplace. Users have found it to be incredibly user-friendly, allowing them to create bots without any coding skills. With the platform's templates and the option to build custom bots, users have been able to address both simple and complex business problems. The integration with Integromat has further enhanced the capabilities of the bots, providing them with expertise and intelligence.
One of the key use cases of The Bot Platform has been its ability to enhance the employee experience. By seamlessly integrating with Workplace, it has become a valuable and efficient tool for automating various processes, saving time, and making tasks easier for users. The platform's support team and customer service have also received high praise for their responsiveness and flexibility in assisting users with any doubts or issues. Additionally, the collaborative approach of The Bot Platform, offering responsive support, individual sessions, and a constantly updated knowledge base, has been appreciated by users. Overall, the excellent user experience combined with a dedicated Customer Success Manager has provided valuable advice and support to users of The Bot Platform.
Easy to use and powerful: Many users have found The Bot Platform in MS Teams to be easy to use and highly capable. They have praised its user-friendly interface and the fact that it does not require technical skills. Some users even mentioned that it is intuitive for both administrators and employees, allowing for a smooth experience in implementing and running bots.
Superb support: Reviewers consistently mention the superb support provided by The Bot Platform. They feel like important clients, as the team promptly addresses any issues or queries they may have. This level of customer service has left a positive impression on users.
Customizable with helpful guides: The Bot Platform's customization options have been widely appreciated by users. They find it easy to customize the platform according to their specific needs, thanks to the availability of help guides. This allows them to tailor their bot-building experience and achieve desired outcomes efficiently.
Limitations in functionality and features: Several users have expressed that they feel restricted by Microsoft when using The Bot Platform, stating that virtually everything they wished for is limited. This indicates a significant limitation in the software's functionality and features.
Lack of Single Sign-On capability: Some reviewers have mentioned that the lack of Single Sign-On SSO capability can be problematic for large organizations. This restriction hampers user management and authentication, potentially causing inconvenience and inefficiency.
Limited integration with other platforms: Users have indicated the need for more integration with applications like Google Chat and Zoom, suggesting that The Bot Platform has limitations in integrating with other platforms. This lack of compatibility may hinder seamless communication and collaboration across different tools.