TrustRadius: an HG Insights company

What is The Bot Platform?

The Bot Platform is a software tool used by HR and Comms Teams to add bots and automation. Users can create bots and connect them to the Communication Channels used by staff - whether that be Microsoft Teams, Slack, Workplace from Meta or others.


These solutions can support employee onboarding, knowledge sharing and news broadcasting through to learning and development, corporate recognition, frontline incident reporting and compliance. Solutions can be integrate with third party tools and HRIS services.


Categories & Use Cases

Media

Screenshot of a display of all of the messages that make up a bot
Screenshot of the bot building interface
Screenshot of the interface to schedule broadcasts and send alerts to all or specific segments of staff
Screenshot of where to set up drip campaigns to send content to staff over a defined period of time
Screenshot of where to automatically send relevant content to staff based on associated keywords
Screenshot of the interface that displays ignored messages and where to add new keywords and auto replies
Screenshot of the analytics dashboard to measure bot performance

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Screenshot of a display of all of the messages that make up a bot