Moveworks vs. VerbaCall

Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.

Incentivized

• Understanding employee questions and serving up information and answers
• Very easy to add new content into the chatbot
• Excellent customer support

Incentivized

• Conversations, asking users refining questions to better tailor responses

Incentivized

• 22% reduction in calls to support channels
• Employee growth without needing to add support personnel

Incentivized