TrustRadius

Moveworks vs. Voiceflow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Moveworks
Score 8.0 out of 10
N/A
Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A
Voiceflow
Score 10.0 out of 10
N/A
Voiceflow aims to empower conversational AI teams to design, prototype and build conversational assistants together, faster, and at scale. It is a collaborative platform for teams to design and build conversational assistants.
$60
per month per editor
Pricing
MoveworksVoiceflow
Editions & Modules
No answers on this topic
Pro
$60
per month 10k credits
Business
$150
per month 30k credits
Enterprise
Contact Sales
per year
Offerings
Pricing Offerings
MoveworksVoiceflow
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Discount available for annual billing on Pro and Business plans.
More Pricing Information
Best Alternatives
MoveworksVoiceflow
Small Businesses
Fin by Intercom
Fin by Intercom
Score 8.6 out of 10
LocaliQ
LocaliQ
Score 8.8 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.1 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Conversica
Conversica
Score 4.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MoveworksVoiceflow
Likelihood to Recommend
8.0
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
MoveworksVoiceflow
Likelihood to Recommend
ServiceNow
Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Voiceflow
For a design team, Voiceflow is a must to have skill. With all the features present and being constantly rolled out by Voiceflow team, the tool has become one of the core part of design systems. Additionally, the support team of Voiceflow is hard-working and dedicated to customer satisfaction which truly brings about a difference. For context, we have raised multiple bugs and asked for best practices and the prompt response of support team from Voiceflow has been instrumental in us using the tool more and more
SJ
Shashikant Jha
Conversation Designer
Read full review
Pros
ServiceNow
  • Understanding employee questions and serving up information and answers
  • Very easy to add new content into the chatbot
  • Excellent customer support
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Voiceflow
No answers on this topic
Cons
ServiceNow
  • Conversations, asking users refining questions to better tailor responses
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Voiceflow
No answers on this topic
Usability
ServiceNow
No answers on this topic
Voiceflow
Voiceflow has become an integral part of our design eco-system, providing capabilities for both rapid design and prototyping as well as testing with users. Additionally, the easy API integration has also allowed to create test automations using Gen AI
SJ
Shashikant Jha
Conversation Designer
Read full review
Return on Investment
ServiceNow
  • 22% reduction in calls to support channels
  • Employee growth without needing to add support personnel
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Voiceflow
No answers on this topic
ScreenShots