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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Moveworks

    Score8 out of 10
    N/AMoveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A

    Workativ AI

    Score10 out of 10
    N/AWorkativ AI is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for employee IT, HR and workplace Support. Build AI Agents by connecting with SharePoint, Google Drive, Notion, Confluence, upload documents, or a knowledge base to instantly resolve employee queries, automate tasks, and streamline employee support. Connect Workativ with tools like Okta, Azure AD, Office 365, ServiceNow, Jira Service…

    $0

    Pricing
    MoveworksWorkativ AI
    Editions & Modules
    No answers on this topic
    Magic Plan
    $0
    for up to 50 AI chat sessions
    Business
    $349
    per month for up to 500 AI chat sessions
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    MoveworksWorkativ AI
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Best Alternatives
    MoveworksWorkativ AI
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    SymphonyAI Apex Aspen
    Score9.4 out of 10
    SymphonyAI Apex Aspen
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MoveworksWorkativ AI
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    MoveworksWorkativ AI
    Likelihood to Recommend
    ServiceNow
    Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
    Incentivized
    Read full review
    Workativ
    Workativ has saved a lot of time. Their automation offerings are endless and allow us (the IT team) to spend more time on other projects. Workativ was our last piece of the puzzle that allows us to setup new starters to the business without any physical IT setup.
    Incentivized
    Read full review
    Pros
    ServiceNow
    • Understanding employee questions and serving up information and answers
    • Very easy to add new content into the chatbot
    • Excellent customer support
    Incentivized
    Read full review
    Workativ
    • Automation
    • Connects to many applications
    • Save time
    Incentivized
    Read full review
    Cons
    ServiceNow
    • Conversations, asking users refining questions to better tailor responses
    Incentivized
    Read full review
    Workativ
    No answers on this topic
    Return on Investment
    ServiceNow
    • 22% reduction in calls to support channels
    • Employee growth without needing to add support personnel
    Incentivized
    Read full review
    Workativ
    • Saved time which allows IT hours to be used elsewhere
    Incentivized
    Read full review
    ScreenShots

    Workativ AI Screenshots

    Screenshot of the analytics that track usage, task success rates, AI sentiment, and automation ROI.Screenshot of AI App Workflows that connect AI agents with other apps in use, streamlining complex tasks with automated workflows.Screenshot of the interface to create AI agents using a knowledge base, documents, or integrated apps. Add instructions, define workflows, set persona, and test conversational flows.Screenshot of where to route complex queries to IT/HR teams in a shared inbox. Collaborate in real-time and manage conversations from all channels.