What users are saying about
2 Ratings
3 Ratings
2 Ratings
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Score 9.3 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

mRemoteNG

Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows.Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
John Robinson | TrustRadius Reviewer

SecureLink

It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
Matthew Behrens | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

mRemoteNG
8.7
SecureLink
Remote management of servers & workstations
mRemoteNG
9.0
SecureLink
Remote Active Directory® management
mRemoteNG
8.0
SecureLink
Multi-platform remote control
mRemoteNG
9.0
SecureLink

Pros

mRemoteNG

  • Tabbed Views. Each server remote desktop is viewed in its own separate tab, similar to a web browser. This makes it much quicker and easier to switch between them than using separate windows.
  • Storing credentials. You can configure it with log on credentials for each system, saving time on accessing as you don't need to enter a password each time.
  • Multiple connection types. I use the traditional RDP the most, but mRemoteNG allows many different connection types, similar to Putty.
John Robinson | TrustRadius Reviewer

SecureLink

  • Easy to setup on a client PC or server for access
  • Organizes client connections by gatekeeper so it is easy to find what you need
  • File transfer option is great for uploading files to client servers
Anonymous | TrustRadius Reviewer

Cons

mRemoteNG

  • The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.
  • It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.
John Robinson | TrustRadius Reviewer

SecureLink

  • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
  • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
  • I would love to see an App. I know they are working on this as well.
Matthew Behrens | TrustRadius Reviewer

Likelihood to Renew

mRemoteNG

No score
No answers yet
No answers on this topic

SecureLink

SecureLink 8.6
Based on 2 answers
We are happy using securelink to access our client environments
Anonymous | TrustRadius Reviewer

Support Rating

mRemoteNG

No score
No answers yet
Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
John Robinson | TrustRadius Reviewer

SecureLink

SecureLink 9.0
Based on 1 answer
The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
Matthew Behrens | TrustRadius Reviewer

Alternatives Considered

mRemoteNG

mRemoteNG is far more useful than LogMeIn when on the same network, or VPN as the servers, as it allows multiple server screens open in multiple tabs. LogMeIn is much more useful when working out of the office for its ability to connect anywhere, but each system accessed is in a separate window making navigation a little tricky. Sometimes I use them in tandem however, LogMeIn to access a machine in my network, then mRemoteNG to access multiple machines from there!
John Robinson | TrustRadius Reviewer

SecureLink

Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
Anonymous | TrustRadius Reviewer

Return on Investment

mRemoteNG

  • Unquantifiable, really. It has definitely saved me time, and while each day it might not be much, over the course of a year I'm sure it has made an impact to my productivity level overall.
John Robinson | TrustRadius Reviewer

SecureLink

  • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
  • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
  • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
Matthew Behrens | TrustRadius Reviewer

Pricing Details

mRemoteNG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SecureLink

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

mRemoteNG
9.0
SecureLink
8.3

Likelihood to Renew

mRemoteNG
SecureLink
8.6

Performance

mRemoteNG
SecureLink
9.0

Support Rating

mRemoteNG
SecureLink
9.0

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