The Anypoint Platform developed by MuleSoft and acquired by Salesforce in early 2018 is designed to
connect apps, data, and devices anywhere, on-premises or in the cloud. This platform was built to
offer out-of-the-box connectors as well as tools that architects and developers can adopt quickly to
design, build and manage the entire lifecycle of their APIs, applications, and products.
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Zoho Flow
Score 7.2 out of 10
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Zoho Flow allows the user to integrate business apps to automate a workflow.
MuleSoft Anypoint Platform is best tool in the market for developing APIs with complex structures communicating with various different types of applications including web applications as well as legacy applications. Also applications including database connectivity for fetching and updating data in the DB tables. I cant think of any scenario which MuleSoft Anypoint Platform could not be used for developing the integrations.
Zoho Flow helps us greatly in connecting other Zoho apps. We use Flow to connect Zoho Creator with Zoho Books so an invoice is created when a record is entered into Zoho Creator. We use Zoho Flow when certain fields containing data in Zoho CRM to send that data over to the Zoho Creator record. We use it to add a contact from the Zoho Creator record to a list in Zoho Campaigns. Zoho Flow has proved very worthwhile.
Has more features than what we really need so we're paying for more than we use. Sort of like paying for an Abrams tank when all we really need is a Toyota Corolla.
Not a value product, tends to be expensive.
Takes a while for developers to learn to use Mulesoft Anypoint.
Anypoint Platform support is very responsive. There is also a huge knowledge base and an active online forum where answers to most questions can be found. When needed support engages the engineering group so adequate solutions or workarounds are always provided.
I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.
Once we have moved all of our system integration APIs to the MuleSoft Anypoint Platform, we will need to communicate with a wide variety of external systems. All of our business and service logic is stored in the aforementioned core systems. Anypoint Platform (and all of our APIs) makes it easy to connect to various other platforms. In order to link to these many other systems, connectors and/or components are utilized, and they are simple to configure and integrate.
I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!
It's part of our Zoho One package, so it's hard to comment on this one.
Assuming we did pay full price, I would say the ROI would be justified. For our example of sending invoices to Books from Creator saves us a great deal of time.
It takes a bit of time to configure each Flow but once you get the hang of it the flows really do save time and ensure data quality.
