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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Munin

    Score9 out of 10
    N/AN/AN/A

    Variphy

    Score9 out of 10
    N/AVariphy is an analytics and management platform for Cisco Collaboration, Webex, or Zoom Phone. Variphy provides functions in a single pane of glass through products and features with the feedback and requests of Unified Communications professionals. What’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Call Analytics for Zoom Phone - Variphy…N/A
    Pricing
    MuninVariphy
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MuninVariphy
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MuninVariphy
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
    Cisco Meraki Dashboard
    Score9 out of 10
    No answers on this topic
    Enterprises
    Cisco Prime LAN Management (discontinued)
    Score7.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MuninVariphy
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.6
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    MuninVariphy
    Likelihood to Recommend
    Open Source
    Single window to look for hardware statistics and application monitoring. Easy to configure, and a lot of stuff is available online related to its configuration. However, the team at Munin should work on the mobile applications as well and also look for bundling professional services at a cost. That will be helpful for startups to hook to Munin instead of running across websites for the integration.
    Read full review
    Variphy
    Variphy is well suited for customers that do not have an in-house reporting tool and needs to start collecting trunk usage data; it is suitable for customers planning a system clean up to manage unused DIDs, trunk lines...etc
    Read full review
    Pros
    Open Source
    • Hardware stats.
    • Application stats.
    • Ease of admin.
    • Simple interface.
    Read full review
    Variphy
    • Our most used function is the Cradle to Grave function in Reporting. We get the full and exact path that any call takes.
    • Monthly scheduled reporting is automatically sent to the correct Directors and Managers.
    • Dashboards give a quick look at the status of your calls.
    • The ability to use "Friendly Names" for fields for ease of user use.
    Read full review
    Cons
    Open Source
    • Mobile application.
    • Pre builtin modules for unix, cisco, hp devices.
    • Alert Notifications over SMS and call.
    • Web hook integrations with Slack, pagerduty etc.
    Read full review
    Variphy
    • The ability to connect to systems that have a hybrid cloud solution so receive statistics from both sides
    Read full review
    Support Rating
    Open Source
    No answers on this topic
    Variphy
    Because we did experience some non-vendor-related issues during and after implementation, Dre and the team were terrific at working with us to solve the problems and get us up and running.
    Read full review
    Alternatives Considered
    Open Source
    Ease of admin and relatively easy to configure. People have been using it for decades, so the market is well aware of its functionality, and you will get answers to most of the questions or problems. Community support is also there to seek advice. In a nutshell, people are well aware, and it's stable.
    Read full review
    Variphy
    Service and value (price) is the reason we selected Variphy. The price is really workable for all the capabilities the product has. But no one can match Variphy's service. Some of the people that help me have been there from the company's start. They have a quick response and have solved every problem I have had. Their sales are always there to help when needed.
    Read full review
    Return on Investment
    Open Source
    No answers on this topic
    Variphy
    • I am not an accountant, but I know that Variphy has paid for itself in customer satisfaction. We have far fewer patient complaints than we did 6 years ago.
    Read full review
    ScreenShots

    Variphy Screenshots

    Screenshot of Cisco CDR & UCCX Reporting & AnalyticsScreenshot of Cisco UCCX Wallboards
Variphy's Cisco Unified Contact Center Express (UCCX) statistics are delivered in real-time to every screen needed within a single dashboard. Wallboard Widgets can be configured on the fly for Agent State and multiple CSQ statistics on one screen.Screenshot of Cisco CUBE CDR Reporting
Much like CUCM CDR Reporting and UCCX Call Analytics, Variphy’s CUBE CDR reporting and Dashboard Widgets are used to search, analyze, and report upon CUBE call activity.

Offers Search by Calling Numbers (CLID), Dialed Number Identification Services (DNIS), Peer Addresses, as as well as details and statistics that can be included in customizable and dynamic reports and widgets.Screenshot of Cisco CUBE Call Scenario ChartProduct screenshot