MutualMind (discontinued) vs. TidyCal

Maybe if you are needing a large enterprise solution you may need something else but we have found that it fits all of needs as a 32 people team. It has worked flawlessly since we installed it. I keep focusing on this but it is a 30 min set up and that’s it.

• MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.

• Meetings can be planned automatically without my intervention.
• TidyCal is a very user-friendly and simple program.
• Seamlessly combines all of my calendars.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.

• One of my clients wanted to set up membership subscriptions that can be billed through the app. As far as I can tell it doesn't have that capability yet.
• It would be great if Square was one of the integrations.
• Maybe being able to set travel time to in-person meetings by integration with Google Maps?

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)

As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.

Usability is ridiculously easy.

During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.

The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.

MutualMind has always been quick to address any issues or questions we have.

Not really...MutualMind was very professional and helped with all stages of our setup and implementation.

As mentioned before, Radian6 and Sysomos Heartbeat.

In Google Calendar, we can't do advance booking. First, we have to collaborate on confirming a time suitable for everyone before scheduling a meeting this may lead to time waste for all the parties, this problem can be solved with the help of TidyCal resulting in better time management.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.

• For the price it is the best invest that the company made (29$)
• We improve aor relations with the customers
• Consultants (SOC) can make better support to the customers

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info