Muut vs. ServiceNow Customer Service Management
Muut vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Muut | Small Businesses (1-50 employees) | Muut is an embedded community platform providing both embedded comments (e.g. blog comments, reviews on product pages etc.) and a full blown forum system that is embeddable onto a website on any platform. | $0 | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
Muut | ServiceNow Customer Service Management | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | 20% discount for annual subscriptions | — | ||||||||||||||
More Pricing Information |
Muut | ServiceNow Customer Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Muut | ServiceNow Customer Service Management | |
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Small Businesses | PowerDMS by NEOGOV Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | PowerDMS by NEOGOV Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Discord Score 8.5 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Muut | ServiceNow Customer Service Management | |
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Likelihood to Recommend | - (0 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Muut | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Muut, Inc. No answers on this topic | ServiceNow |
Pros | Muut, Inc. No answers on this topic | ServiceNow |
Cons | Muut, Inc. No answers on this topic | ServiceNow |
Usability | Muut, Inc. No answers on this topic | ServiceNow |
Support Rating | Muut, Inc. No answers on this topic | ServiceNow |
Alternatives Considered | Muut, Inc. No answers on this topic | ServiceNow |
Return on Investment | Muut, Inc. No answers on this topic | ServiceNow |
ScreenShots | Muut Screenshots |