MyCommerce vs. Paddle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyCommerce
Score 7.0 out of 10
N/A
MyCommerce is a low cost, quick-to-market, self-service ecommerce solution that is designed for companies who sell digital products and want to take their business into the largest global markets. The vendor’s value proposition is that they take the complexity out of global ecommerce so business users can focus on delivering great products, creating a localized shopping experience, and growing their business on a global scale. The vendor says their solution meets the following…N/A
Paddle
Score 5.9 out of 10
N/A
London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A
Pricing
MyCommercePaddle
Editions & Modules
No answers on this topic
Custom
custom pricing
Offerings
Pricing Offerings
MyCommercePaddle
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
MyCommercePaddle
Online Storefront
Comparison of Online Storefront features of Product A and Product B
MyCommerce
-
Ratings
Paddle
5.6
6 Ratings
31% below category average
Product catalog & listings00 Ratings7.14 Ratings
Product management00 Ratings7.35 Ratings
Bulk product upload00 Ratings5.93 Ratings
Branding00 Ratings6.95 Ratings
Mobile storefront00 Ratings5.95 Ratings
Product variations00 Ratings2.64 Ratings
Website integration00 Ratings8.36 Ratings
Visual customization00 Ratings4.84 Ratings
CMS00 Ratings1.03 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
MyCommerce
-
Ratings
Paddle
7.4
6 Ratings
2% below category average
Abandoned cart recovery00 Ratings7.65 Ratings
Checkout user experience00 Ratings7.36 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
MyCommerce
-
Ratings
Paddle
7.2
5 Ratings
14% below category average
eCommerce security00 Ratings7.25 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
MyCommerce
-
Ratings
Paddle
6.0
5 Ratings
22% below category average
Promotions & discounts00 Ratings9.05 Ratings
Personalized recommendations00 Ratings4.33 Ratings
SEO00 Ratings4.82 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
MyCommerce
-
Ratings
Paddle
5.4
6 Ratings
36% below category average
Multi-site management00 Ratings4.53 Ratings
Order processing00 Ratings7.76 Ratings
Inventory management00 Ratings6.44 Ratings
Shipping00 Ratings1.01 Ratings
Custom functionality00 Ratings7.53 Ratings
Best Alternatives
MyCommercePaddle
Small Businesses
Ecwid by Lightspeed
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MyCommercePaddle
Likelihood to Recommend
7.0
(1 ratings)
5.9
(6 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
MyCommercePaddle
Likelihood to Recommend
Digital River
DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
Read full review
Paddle
I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
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Pros
Digital River
  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
Read full review
Paddle
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
Read full review
Cons
Digital River
  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
Read full review
Paddle
  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.
Read full review
Likelihood to Renew
Digital River
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
Read full review
Paddle
No answers on this topic
Alternatives Considered
Digital River
We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Read full review
Paddle
We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
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Return on Investment
Digital River
  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
Read full review
Paddle
  • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
Read full review
ScreenShots

Paddle Screenshots

Screenshot of Padddle Payment Gateway