What users are saying about
1 Ratings
3 Ratings
1 Ratings
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Score 7 out of 100
3 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

MyCommerce

DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
Stanislav Novak | TrustRadius Reviewer

Paddle

We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Ben Lachman | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

MyCommerce
Paddle
8.7
Product catalog & listings
MyCommerce
Paddle
9.0
Product management
MyCommerce
Paddle
9.0
Branding
MyCommerce
Paddle
7.6
Mobile storefront
MyCommerce
Paddle
9.5
Product variations
MyCommerce
Paddle
9.0
Website integration
MyCommerce
Paddle
10.0
Visual customization
MyCommerce
Paddle
6.5
CMS
MyCommerce
Paddle
9.0

Online Shopping Cart

MyCommerce
Paddle
9.7
Abandoned cart recovery
MyCommerce
Paddle
9.5
Checkout user experience
MyCommerce
Paddle
10.0

Online Payment System

MyCommerce
Paddle
10.0
eCommerce security
MyCommerce
Paddle
10.0

eCommerce Marketing

MyCommerce
Paddle
8.5
Promotions & discounts
MyCommerce
Paddle
8.0
Personalized recommendations
MyCommerce
Paddle
9.0

eCommerce Business Management

MyCommerce
Paddle
9.0
Multi-site management
MyCommerce
Paddle
10.0
Order processing
MyCommerce
Paddle
10.0
Inventory management
MyCommerce
Paddle
8.0
Custom functionality
MyCommerce
Paddle
8.0

Pros

MyCommerce

  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
Stanislav Novak | TrustRadius Reviewer

Paddle

  • macOS application licensing/trials
  • JavaScript-based purchase page for web
  • Webhooks
Andrew Liakh | TrustRadius Reviewer

Cons

MyCommerce

  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
Stanislav Novak | TrustRadius Reviewer

Paddle

  • More detailed dashboard
  • Invoicing feature for accepting direct payments
  • It's better if they can offer lower transaction rates
Tarun Mangukiya | TrustRadius Reviewer

Likelihood to Renew

MyCommerce

MyCommerce 7.0
Based on 1 answer
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
Stanislav Novak | TrustRadius Reviewer

Paddle

No score
No answers yet
No answers on this topic

Alternatives Considered

MyCommerce

We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Stanislav Novak | TrustRadius Reviewer

Paddle

Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.
Ben Lachman | TrustRadius Reviewer

Return on Investment

MyCommerce

  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
Stanislav Novak | TrustRadius Reviewer

Paddle

  • Paddle takes only 5% of sales, in comparison to 30% as Apple does.
  • We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.
Andrew Liakh | TrustRadius Reviewer

Pricing Details

MyCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paddle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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