MyFax vs. OpenText RightFax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyFax
Score 10.0 out of 10
N/A
MyFax is an Internet fax solution designed to make it easy to fax from a computer, phone, or tablet. It is a Consensus Cloud Solutions brand.
$12
per month
OpenText RightFax
Score 8.0 out of 10
N/A
Captaris was acquired by OpenText in November, 2008. Their technology was the basis for OpenText Fax Solutions. These solutions include several levels of service, including OpenText RightFax, an enterprise fax server, and RightFax Managed Service which is hosted by OpenText.N/A
Pricing
MyFaxOpenText RightFax
Editions & Modules
Home Office
$12
per month Send 100 Pages & Receive 100 Pages
Small Business
$25
per month Send 300 Pages & Receive 300 Pages
Power User
$45
per month Send 600 Pages & Receive 600 Pages
No answers on this topic
Offerings
Pricing Offerings
MyFaxOpenText RightFax
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts available for annual pricing.
More Pricing Information
Community Pulse
MyFaxOpenText RightFax
Best Alternatives
MyFaxOpenText RightFax
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
Enterprises
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MyFaxOpenText RightFax
Likelihood to Recommend
-
(0 ratings)
6.6
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
MyFaxOpenText RightFax
Likelihood to Recommend
Consensus Cloud Solutions
No answers on this topic
OpenText
[OpenText] RightFax is a great way to eliminate the need of physical fax machines and the need for analog lines to manage these faxes. When the Internet is down [OpenText] RightFax workflow becomes useless so a secondary network is required if you decide to eliminate physical fax machines completely. It the long run it saves time and money of paper/maintenance on physical machines.
Read full review
Pros
Consensus Cloud Solutions
No answers on this topic
OpenText
  • The customer routing inbound fax traffic
  • Gateway to the new RightFax 2100 gateway
  • Ability to verify Faxes
Read full review
Cons
Consensus Cloud Solutions
No answers on this topic
OpenText
  • Reporting can be done a bit better. The current iteration is pretty powerful and can give you more than you need.
Read full review
Support Rating
Consensus Cloud Solutions
No answers on this topic
OpenText
OpenText Fax Support is wonderful! They really go the extra mile to support their customers. So far, they've been able to address simple and complex issues. A big plus is the fact that they are very pleasant on the phone. They do not get upset at the customer and have great follow up on any tickets opened.
Read full review
Alternatives Considered
Consensus Cloud Solutions
No answers on this topic
OpenText
I think Concord has better administrative dashboards and the cloud based system makes it easy to access from anywhere without requiring VPN connection. The Shared queue management in Concord is more complex and are not as easy to use as it is with [OpenText] RightFax. Concord cost more to operate.
Read full review
Return on Investment
Consensus Cloud Solutions
No answers on this topic
OpenText
  • I am not evolved in this info.
  • It takes a lot of resources to manage this product.
  • It is cheaper than other solutions.
Read full review
ScreenShots