TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MyMedLeads

    Score1 out of 10
    N/AMyMedLeads is a lead management and sales automation tool for medical practices that uses call tracking software and website integration to capture, track and convert more leads into paying patients. The vendor says that automated sales funnel workflows drive action and eliminate tedious processes, like creating follow-up lists, tracking response time, sending marketing emails, recall messages, and patient reminders. ROI tracking tools quantify the financial value of each marketing investment…N/A

    Rev.io PSA

    Score8.1 out of 10
    N/AFounded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.N/A
    Pricing
    MyMedLeadsRev.io PSA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MyMedLeadsRev.io PSA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    MyMedLeadsRev.io PSA
    Sales Force Automation
    Comparison of Sales Force Automation features of MyMedLeads and Rev.io PSA
    Feature
    MyMedLeads
    2.0
    1 Ratings
    119% below category average
    Rev.io PSA
    -
    Ratings
    Customer data management / contact management2.01 Ratings00 Ratings
    Opportunity management2.01 Ratings00 Ratings
    Interaction tracking2.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of MyMedLeads and Rev.io PSA
    Feature
    MyMedLeads
    2.0
    1 Ratings
    118% below category average
    Rev.io PSA
    -
    Ratings
    Lead management3.01 Ratings00 Ratings
    Email marketing1.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of MyMedLeads and Rev.io PSA
    Feature
    MyMedLeads
    1.0
    1 Ratings
    154% below category average
    Rev.io PSA
    -
    Ratings
    Task management1.01 Ratings00 Ratings
    Reporting1.01 Ratings00 Ratings
    Security
    Comparison of Security features of MyMedLeads and Rev.io PSA
    Feature
    MyMedLeads
    1.0
    1 Ratings
    157% below category average
    Rev.io PSA
    -
    Ratings
    Role-based user permissions1.01 Ratings00 Ratings
    Best Alternatives
    MyMedLeadsRev.io PSA
    Small Businesses
    Salesflare
    Score10 out of 10
    Autotask PSA
    Score7.7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Planview AdaptiveWork
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MyMedLeadsRev.io PSA
    Likelihood to Recommend
    1.0
    (1 ratings)
    1.0
    (1 ratings)
    Usability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MyMedLeadsRev.io PSA
    Likelihood to Recommend
    MyMedLeads
    Even though at this stage I have been using MyMedLeads for several years, I honestly couldn't recommend it for any use case. We have actively been looking for a new CRM to replace it and should be moving away from MML in the near future. You can find a better CRM solution, even if you are using Nextech as your EMR
    Incentivized
    Read full review
    Rev.io PSA
    Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running
    Incentivized
    Read full review
    Pros
    MyMedLeads
    • Ability to create a patient record within Nextech directly from MyMedLeads
    • HIPPA-Compliant
    • Good support team
    Incentivized
    Read full review
    Rev.io PSA
    • ability to dispatch tech's to service calls
    Incentivized
    Read full review
    Cons
    MyMedLeads
    • In my opinion, horribly underdeveloped platform and feature set
    • Bare-Bones CRM Functions
    • I believe it is broken, untrustworthy reporting
    • SMS marketing features recently shut down due to carrier issues
    • I think it is difficult to use, inefficient UI
    • No customization options
    • Lead source not mapped to Nextech when converting leads
    • I believe it is cumbersome, low-quality solutions for VOIP and Live Chat Integration
    • Closed API
    Incentivized
    Read full review
    Rev.io PSA
    • When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
    • In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
    • I my experience when they know that there is an issue and the software is not working they keep billing you.
    • They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
    • They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
    • In my opinion, training is filled with jargon and no glossary.
    Incentivized
    Read full review
    Usability
    MyMedLeads
    I think it is cumbersome, underdeveloped and outdated user interface with zero customization options.
    Incentivized
    Read full review
    Rev.io PSA
    No answers on this topic
    Support Rating
    MyMedLeads
    Good support from their team.
    Incentivized
    Read full review
    Rev.io PSA
    No answers on this topic
    Return on Investment
    MyMedLeads
    • Lack of integrations with our other systems and closed API makes for a cumbersome and fragmented tech-stack at out practice
    • Able to track ROAS of basic campaigns (Google Ads, Meta Ads)
    • Barebones CRM features helps to support the staff
    • I think it is barebones Marketing Automation helps with lead nurturing
    • SMS Marketing was useful until it was shut down
    Incentivized
    Read full review
    Rev.io PSA
    • Gigantic waste of time and resources
    Incentivized
    Read full review
    ScreenShots