MYOB PayGlobal vs. OnShift

I am very likely to recommend MYOB Payglobal I would rate this as a 9. Having MYOB Payglobal has meant that our organization can expend and grow without having to consider if our systems will be able to handle increased numbers of employees, and companies. Also the WAP system allows us to change the structure if there is a structural change within the organization.

Incentivized

OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.

Incentivized

• Fully Integrated
• Easy to extract information
• Well supported

Incentivized

• Scheduling - ease of creating, managing, modifying schedules.
• PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
• Communicate to employees regarding open shifts, share open shifts with staff.
• Send mass texts to employees as needed.

Incentivized

• There are multiple ways of setting employees up which don't always result in the information flowing through to all sections.
• It is a large system and requires those using it to fully understand some of the back end

Incentivized

• Problems with app permission
• Could be more robust

OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).

Incentivized

MYOB was well supported in New Zealand and came highly recommended by multiple sources. It was a system that had more modules than just Payroll and HR which meant that going forward we could add modules without having to look at changing systems. The implementation of these module could be staggered as the business need arose.

Incentivized

Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.

Incentivized

• As our previous system was too small to cope with the growth that the business was undertaking implementing MYOB PayGlobal meant that we could have faith that our payroll system would pay people correctly and maintain the integrity of our employee information
• It is easy to use
• It is well supported

Incentivized

• Major the performance of the agents.
• Easily communicating with employees regarding open shifts
• Calculating the payroll of every one of the organization

Incentivized