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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurveyLab

    Score9.7 out of 10
    N/ASurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms. The product has been in the market for 10 years. The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides white-label opition and integrations with other tools, via API, which means a wide variety of…N/A

    Netigate

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Netigate is an online survey software focused on assisting users with customer satisfaction, employee engagement, and market research. According to Netigate, their survey platform is trusted by 3,500 of the world's leading brands—such as Electrolux, Ericsson, Vodafone, E.ON, DB Schenker, and Spotify. Since its establishment in 2005, Netigate has received several Swedish and international awards such as the Deloitte Technology Fast 100 several years in a row. Headquarters…N/A
    Pricing
    SurveyLabNetigate
    Editions & Modules
    No answers on this topic
    Professional
    on request
    contact us
    Core
    on request
    contact us
    Enterprise
    on request
    contact us
    Offerings
    Pricing Offerings
    SurveyLabNetigate
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing on request. All licenses include Unlimited Surveys & Responses, Between 3-20 User Licenses, All-Inclusive Customer Support, Webinars, Recorded Tutorials and online resources, Mobile responsive design, Security & Data Protection Standards. Custom Plan Add-Ons: All licenses have the possibility to have customer plan add-ons such as Dashboards, Order Pages, DPA Customisations, Tailored On-Site Education, External Benchmark Data and Professional Services Expertise.
    More Pricing Information
    Features
    SurveyLabNetigate
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SurveyLab and Netigate
    Feature
    SurveyLab
    8.5
    1 Ratings
    6% above category average
    Netigate
    -
    Ratings
    Survey templates7.31 Ratings00 Ratings
    Themes9.11 Ratings00 Ratings
    Custom logo/branding9.11 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of SurveyLab and Netigate
    Feature
    SurveyLab
    8.8
    1 Ratings
    3% above category average
    Netigate
    -
    Ratings
    Changes to live survey9.11 Ratings00 Ratings
    Question design help8.21 Ratings00 Ratings
    Multiple question types9.11 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of SurveyLab and Netigate
    Feature
    SurveyLab
    9.1
    1 Ratings
    8% above category average
    Netigate
    -
    Ratings
    Survey logic flexibility9.11 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SurveyLab and Netigate
    Feature
    SurveyLab
    8.5
    1 Ratings
    5% above category average
    Netigate
    -
    Ratings
    Response tracking7.31 Ratings00 Ratings
    Data export8.21 Ratings00 Ratings
    Standard reports9.11 Ratings00 Ratings
    Custom reports9.11 Ratings00 Ratings
    Analytics9.11 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SurveyLab and Netigate
    Feature
    SurveyLab
    8.6
    1 Ratings
    1% below category average
    Netigate
    -
    Ratings
    Access controls8.21 Ratings00 Ratings
    Compliance9.11 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SurveyLab and Netigate
    Feature
    SurveyLab
    9.1
    1 Ratings
    12% above category average
    Netigate
    -
    Ratings
    Vendor-offered crowdsourcing9.11 Ratings00 Ratings
    Respondent restrictions9.11 Ratings00 Ratings
    Best Alternatives
    SurveyLabNetigate
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SurveyLabNetigate
    Likelihood to Recommend
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SurveyLabNetigate
    Likelihood to Recommend
    7 Points Ltd.
    MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.
    Read full review
    Netigate
    No answers on this topic
    Pros
    7 Points Ltd.
    • They have great support that always will help you.
    • MySurveyLab is very flexible. Some things can be done in several ways.
    • They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
    • Collectors add flexibility to surveys. You can collect surveys from a few different source at once
    • They have a mobile application that can collect responses offline(!)
    Read full review
    Netigate
    No answers on this topic
    Cons
    7 Points Ltd.
    • Summary export in Excel could be nicer.
    • Tags in the left menu could be more intuitive.
    Read full review
    Netigate
    No answers on this topic
    Alternatives Considered
    7 Points Ltd.
    Read full review
    Netigate
    No answers on this topic
    Return on Investment
    7 Points Ltd.
    • With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot
    Read full review
    Netigate
    No answers on this topic
    ScreenShots

    SurveyLab Screenshots

    Screenshot of Dashboard ViewProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Netigate Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotScreenshot of Voice of Employee - Mobile viewScreenshot of We are proud to have several of Europe's leading companies as customers.

95% of our customers choose to extend their license – our ambition is to get that to 100%!

Our customers range from start-ups to some of the world's largest companies – our strength is in our ability to tailor a solution that suits your needs