SurveyLab vs. Netigate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SurveyLab
Score 9.7 out of 10
N/A
SurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms. The product has been in the market for 10 years. The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides white-label opition and integrations with other tools, via API, which means a wide variety of…N/A
Netigate
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
Netigate is an online survey software focused on assisting users with customer satisfaction, employee engagement, and market research. According to Netigate, their survey platform is trusted by 3,500 of the world's leading brands—such as Electrolux, Ericsson, Vodafone, E.ON, DB Schenker, and Spotify. Since its establishment in 2005, Netigate has received several Swedish and international awards such as the Deloitte Technology Fast 100 several years in a row. Headquarters…N/A
Pricing
SurveyLabNetigate
Editions & Modules
No answers on this topic
Professional
on request
contact us
Core
on request
contact us
Enterprise
on request
contact us
Offerings
Pricing Offerings
SurveyLabNetigate
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing on request. All licenses include Unlimited Surveys & Responses, Between 3-20 User Licenses, All-Inclusive Customer Support, Webinars, Recorded Tutorials and online resources, Mobile responsive design, Security & Data Protection Standards. Custom Plan Add-Ons: All licenses have the possibility to have customer plan add-ons such as Dashboards, Order Pages, DPA Customisations, Tailored On-Site Education, External Benchmark Data and Professional Services Expertise.
More Pricing Information
Community Pulse
SurveyLabNetigate
Top Pros

No answers on this topic

Features
SurveyLabNetigate
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
SurveyLab
8.5
1 Ratings
9% above category average
Netigate
-
Ratings
Survey templates7.31 Ratings00 Ratings
Themes9.11 Ratings00 Ratings
Custom logo/branding9.11 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
SurveyLab
8.8
1 Ratings
2% above category average
Netigate
-
Ratings
Changes to live survey9.11 Ratings00 Ratings
Question design help8.21 Ratings00 Ratings
Multiple question types9.11 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
SurveyLab
9.1
1 Ratings
9% above category average
Netigate
-
Ratings
Survey logic flexibility9.11 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
SurveyLab
8.5
1 Ratings
3% above category average
Netigate
-
Ratings
Response tracking7.31 Ratings00 Ratings
Data export8.21 Ratings00 Ratings
Standard reports9.11 Ratings00 Ratings
Custom reports9.11 Ratings00 Ratings
Analytics9.11 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
SurveyLab
8.6
1 Ratings
3% above category average
Netigate
-
Ratings
Access controls8.21 Ratings00 Ratings
Compliance9.11 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
SurveyLab
9.1
1 Ratings
12% above category average
Netigate
-
Ratings
Vendor-offered crowdsourcing9.11 Ratings00 Ratings
Respondent restrictions9.11 Ratings00 Ratings
Best Alternatives
SurveyLabNetigate
Small Businesses
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Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.8 out of 10
Qualaroo
Qualaroo
Score 6.8 out of 10
Enterprises
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SurveyLabNetigate
Likelihood to Recommend
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
SurveyLabNetigate
Likelihood to Recommend
7 Points Ltd.
MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.
Read full review
Netigate
No answers on this topic
Pros
7 Points Ltd.
  • They have great support that always will help you.
  • MySurveyLab is very flexible. Some things can be done in several ways.
  • They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
  • Collectors add flexibility to surveys. You can collect surveys from a few different source at once
  • They have a mobile application that can collect responses offline(!)
Read full review
Netigate
No answers on this topic
Cons
7 Points Ltd.
  • Summary export in Excel could be nicer.
  • Tags in the left menu could be more intuitive.
Read full review
Netigate
No answers on this topic
Alternatives Considered
7 Points Ltd.
Read full review
Netigate
No answers on this topic
Return on Investment
7 Points Ltd.
  • With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot
Read full review
Netigate
No answers on this topic
ScreenShots

SurveyLab Screenshots

Screenshot of Dashboard ViewScreenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Netigate Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Voice of Employee - Mobile viewScreenshot of We are proud to have several of Europe's leading companies as customers.

95% of our customers choose to extend their license – our ambition is to get that to 100%!

Our customers range from start-ups to some of the world's largest companies – our strength is in our ability to tailor a solution that suits your needs