What users are saying about
5 Ratings
3 Ratings
5 Ratings
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Score 9.7 out of 100
3 Ratings
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Score 8 out of 100

Feature Set Ratings

  • SurveyLab ranks higher in 5 feature sets: Survey Format & Appearance, Survey Content, Survey Logic, Survey Administration & Security, Survey Distribution
  • Novi Survey ranks higher in 1 feature set: Survey Reporting & Analytics

Survey Format & Appearance

8.5

SurveyLab

85%
6.3

Novi Survey

63%
SurveyLab ranks higher in 3/3 features

Survey templates

7.3
73%
1 Rating
6.0
60%
1 Rating

Themes

9.1
91%
1 Rating
6.0
60%
1 Rating

Custom logo/branding

9.1
91%
1 Rating
7.0
70%
1 Rating

Survey Content

8.8

SurveyLab

88%
8.7

Novi Survey

87%
SurveyLab ranks higher in 2/3 features

Changes to live survey

9.1
91%
1 Rating
9.0
90%
1 Rating

Question design help

8.2
82%
1 Rating
9.0
90%
1 Rating

Multiple question types

9.1
91%
1 Rating
8.0
80%
1 Rating

Survey Logic

9.1

SurveyLab

91%
9.0

Novi Survey

90%
SurveyLab ranks higher in 1/1 features

Survey logic flexibility

9.1
91%
1 Rating
9.0
90%
1 Rating

Survey Reporting & Analytics

8.5

SurveyLab

85%
8.6

Novi Survey

86%
SurveyLab ranks higher in 3/5 features

Response tracking

7.3
73%
1 Rating
9.0
90%
1 Rating

Data export

8.2
82%
1 Rating
9.0
90%
1 Rating

Standard reports

9.1
91%
1 Rating
9.0
90%
1 Rating

Custom reports

9.1
91%
1 Rating
9.0
90%
1 Rating

Analytics

9.1
91%
1 Rating
7.0
70%
1 Rating

Survey Administration & Security

8.6

SurveyLab

86%
8.0

Novi Survey

80%
SurveyLab ranks higher in 2/2 features

Access controls

8.2
82%
1 Rating
8.0
80%
1 Rating

Compliance

9.1
91%
1 Rating
8.0
80%
1 Rating

Survey Distribution

9.1

SurveyLab

91%
7.0

Novi Survey

70%
SurveyLab ranks higher in 2/2 features

Vendor-offered crowdsourcing

9.1
91%
1 Rating
N/A
0 Ratings

Respondent restrictions

9.1
91%
1 Rating
7.0
70%
1 Rating

Attribute Ratings

  • SurveyLab is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

SurveyLab

91%
1 Rating
8.0

Novi Survey

80%
1 Rating

Likelihood to Recommend

7 Points Ltd.

MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.
Read full review

Novi Survey

Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
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Pros

7 Points Ltd.

  • They have great support that always will help you.
  • MySurveyLab is very flexible. Some things can be done in several ways.
  • They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
  • Collectors add flexibility to surveys. You can collect surveys from a few different source at once
  • They have a mobile application that can collect responses offline(!)
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Novi Survey

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
Read full review

Cons

7 Points Ltd.

  • Summary export in Excel could be nicer.
  • Tags in the left menu could be more intuitive.
Read full review

Novi Survey

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
Read full review

Pricing Details

SurveyLab

Starting Price

Editions & Modules

SurveyLab editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Novi Survey

    Starting Price

    $0

    Editions & Modules

    Novi Survey editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      7 Points Ltd.

      Read full review

      Novi Survey

      My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
      Read full review

      Return on Investment

      7 Points Ltd.

      • With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot
      Read full review

      Novi Survey

      • Effective survey tool for an affordable price
      • Learning the platform has increased end-user knowledge about survey logic
      • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
      Read full review

      Screenshots

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