SurveyLab vs. Plerdy

MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.

I wanted to show different popup form based on user country and thanx to Plerdy they have a feature to show popup based on user location Easy interpretation of Google Search Console was in my need and with Plerdy I achived it within few minutes

• They have great support that always will help you.
• MySurveyLab is very flexible. Some things can be done in several ways.
• They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
• Collectors add flexibility to surveys. You can collect surveys from a few different source at once
• They have a mobile application that can collect responses offline(!)

• Heat maps - allows me to see where clients websites are being clicked
• Analytics - provides insights
• User Interaction

Incentivized

• Summary export in Excel could be nicer.
• Tags in the left menu could be more intuitive.

• Overall UI is kind of bit old but easy to navigate
• While create form I found little difficulty to publish it
• Should integrate with more email marketing software

With Flodesk I experienced delays in the loading time of the popup forms, and there were instances where the forms did not load at all on my website. Additionally, I found the design options for the forms to be somewhat limited.

• With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot

• Being able to see where my own efforts are paying off or struggling
• Being able to see where my clients websites are doing well or struggling
• Overall has provided insight!

Incentivized