N-able Mail Assure vs. Symantec Email Security.cloud

SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.

Incentivized

If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!

We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.

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• Spam filtering
• Adaptive learning for security

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• Advanced scanning of email and threats beyond simple Antispam services
• Sandbox testing of attachments prior to delivery of email to test against malicious threats such as Ransomware
• Spearphishing prevention to avoid impersonation attacks and potential wire transfer requests

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• SMTP scanning trips some spam filters.
• Releasing a quarantined spam email often requires admin intervention.
• Console access is cumbersome for end users.

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• Outbound encryption could be improved to allow for advanced connections to other organizations' PKI keyservers.
• The user interface could be a little more friendly, finding advanced features sometimes takes a little more time with hunting and clicking to get to the correct page.

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The support has been rock solid, easy to communicate with, and highly knowledgable.

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In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.

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We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.

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Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.

Incentivized

• It cut down on the amount of spam we get.
• It can differentiate a email box from an alias attached so it must be specified to keep from being billed.

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• Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.

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