N-able Mail Assure Reviews & Ratings 2023

Overview

What is N-able Mail Assure?

SolarWinds offers Mail Assure, a cloud-based email security solution designed to help customers stay in control and protect their inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving.

Mail Assure is a good option for mail protection

4 out of 10

October 21, 2021

Incentivized

We are using Mail Assure with our managed services practice to support our clients. We have several clients that are looking for email …

Mail Assure is great!

10 out of 10

April 27, 2020

Incentivized

We are using SolarWinds Mail Assure for our whole organization to filter email destined for our on-premises exchange server. I am excited …

Mail Assure works for me

8 out of 10

December 06, 2019

Incentivized

We sue it as a spam filter currently and are looking to enable the archive eventually. Currently, my entire office staff uses it to cut …

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Pricing

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N-able Mail Assure

N/A

Unavailable

What is N-able Mail Assure?

SolarWinds offers Mail Assure, a cloud-based email security solution designed to help customers stay in control and protect their inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving.

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

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Product Demos

Getting Started with N-able Mail Assure - Log search page

YouTube

Getting Started with N-able Mail Assure - Import Mailboxes via CSV

YouTube

Getting Started with N-able Mail Assure - Import Domains from CSV

YouTube

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is N-able Mail Assure?

Email Security and Continuity

N-able™ Mail Assure (formerly Solarwinds Mail Assure) is cloud-based email security to help users and their customers stay in control and protect inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving.

Proprietary filtering technology incorporates input from processing large volumes of email data that feed into our Intelligent Protection and Filtering Engine. This, combined with real-time pattern threat recognition and machine learning technology, helps protect users against spam, viruses, phishing attacks, ransomware, malware, and other email-borne threats—boasting 99.999% filtering accuracy and more than 2 billion spam messages blocked per month.

N-able™ Mail Assure offers:

• Advanced threat protection for inbound and outbound email
• Built-in 24/7 email continuity to maintain business productivity
• A multitenant web interface designed for your technicians and end-users
• Integration with Microsoft 365™ with a Microsoft 365 add-in • Simplified onboarding of Microsoft 365 users via the Microsoft 365 sync feature
• Quarantine reports to give users visibility over email flow

• The option to add encrypted, long-term email archiving

N-able Mail Assure Features

Show Unsupported Features

Secure Email Gateway Features

Supported: Anti-malware
Supported: Customizability
Supported: Threat Detection
Supported: Management Tools

Additional Features

Supported: Email Storage
Supported: Stored Email Encryption
Supported: Reporting
Supported: Email Analysis
Supported: Email Migration
Supported: Archive Backup
Supported: Quarantine
Supported: Anti-Spam
Supported: Whitelisting / Blacklisting

N-able Mail Assure Video

Alex Vashchenko explains how Ace Infotech use SolarWinds Mail Assure for mail filtering, archiving, and keeping his clients secure from email-borne attacks. Connect with SolarWinds MSP: Facebook: https://www.facebook.com/SolarWindsMSP Twitter: https://twitter.com/SolarWin...

N-able Mail Assure Integrations

N-able Mail Assure Competitors

N-able Mail Assure Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No
Supported Languages	English, Danish, Spanish, Portuguese, Greek, Swedish, French, Finnish, Russian, Turkish, Japanese, Polish, Dutch, Hungarian, Italian, German, Norwegian

Frequently Asked Questions

SolarWinds offers Mail Assure, a cloud-based email security solution designed to help customers stay in control and protect their inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving.

Proofpoint Email Protection, Barracuda Email Security Gateway, and Mimecast Secure Email Gateway are common alternatives for N-able Mail Assure.

Reviewers rate Threat Detection highest, with a score of 8.8.

The most common users of N-able Mail Assure are from Small Businesses (1-50 employees).

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Comparisons

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Reviews and Ratings

(9)

Attribute Ratings

9.3
Support Rating5 ratings

Reviews

(1-3 of 3)

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October 21, 2021

Mail Assure is a good option for mail protection

CM

chris maddox

Senior Consultant

Moser Consulting (Information Technology and Services, 201-500 employees)

Score 4 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

We are using Mail Assure with our managed services practice to support our clients. We have several clients that are looking for email protection and we provide that with Mail Assure. We set it to work with their on-site Exchange, Office 365, or GSuite mail systems for spam filtering and security.

Pros and Cons

Spam filtering
Adaptive learning for security

Bit of a learning curve.
Needs close watch for a bit after implementation.

Likelihood to Recommend

Works really well for spam filtering in emails for our clients. If you have a lot of employees you want to prevent phishing and spam from getting to them. We recently had a client that had their whole company blacklisted by Microsoft because a good number of their staff fell for phishing emails. We implemented Mail Assure and this has nearly eliminated the emails they had been getting.

N-able Mail Assure Feature Ratings

Secure Email Gateway (4)

57.5%

5.8

Anti-malware: 40%
4.0
Customizability: 60%
6.0
Threat Detection: 70%
7.0
Management Tools: 60%
6.0

Return on Investment

Protects our customers.
Prevents intrusion through email attempts.

Alternatives Considered

SolarWinds MSP Manager, SolarWinds N-central and Solarwinds Backup

We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.

Support Rating

9

They are easy to reach and quick to respond to any issues. They include a chat support feature on their products, so you can reach them while you are using the product. Their support team is knowledgeable about their products. They are great at tracking down issues and just answering questions on the product.

Other Software Used

Solarwinds Backup, Jamf Pro, SolarWinds MSP Threat Monitor

April 27, 2020

Mail Assure is great!

Verified User

Manager in Information Technology

Food Production Company, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

We are using SolarWinds Mail Assure for our whole organization to filter email destined for our on-premises exchange server. I am excited that they are working on an add-in for Outlook that works similarly to the add-in they have for Office 365. It is a very flexible filter and it works great.

Pros and Cons

It does a good job of not having false positives.
I really enjoy the flexibility of the filters.
The cost of this solution is very low.

I am waiting for the Outlook plugin as those are more similar to what we were used to.
I wish there were links inserted at the bottom of each message to have a single link to train as spam or not spam instead of needing to export the email file and then use those files to train through their website (a single click is much easier than a complex set of actions).

Likelihood to Recommend

SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.

N-able Mail Assure Feature Ratings

Secure Email Gateway (4)

100%

10.0

Anti-malware: 100%
10.0
Customizability: 100%
10.0
Threat Detection: 100%
10.0
Management Tools: 100%
10.0

Return on Investment

We have been able to set up Mail Assure so our essential email gets delivered and our employees don't have too much noise.

Alternatives Considered

AppRiver

AppRiver is very much a set and forget type of email filter with almost no configurability and no flexibility. I am sure AppRiver is good for those that don't want to have to configure it, and those that don't want to change the product (they just want to buy a service, and have it run with no customization to fit their organization). SolarWinds Mail Assure gives us the flexibility of filtering that we want.

Support Rating

10

The support has been rock solid, easy to communicate with, and highly knowledgable.

December 06, 2019

Mail Assure works for me

HM

Howard Magnes

Senior I.T. Manager

ET&T (Information Services, 11-50 employees)

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

We sue it as a spam filter currently and are looking to enable the archive eventually. Currently, my entire office staff uses it to cut down on the number of junk emails they receive.

Pros and Cons

Incoming mail spam filtering.

SMTP scanning trips some spam filters.
Releasing a quarantined spam email often requires admin intervention.
Console access is cumbersome for end users.

Likelihood to Recommend

It takes a bit of effort to make it go and work properly. After implementation, clients need to be aware it may cause issues in the short term with sending out an email if you set up SMTP scanning, but in the interest of protection, it is worth the aggravation especially if you're worried about your users getting their email compromised.

N-able Mail Assure Feature Ratings

Secure Email Gateway (4)

87.5%

8.8

Anti-malware: 100%
10.0
Customizability: 50%
5.0
Threat Detection: 100%
10.0
Management Tools: 100%
10.0

Return on Investment

It cut down on the amount of spam we get.
It can differentiate a email box from an alias attached so it must be specified to keep from being billed.

Alternatives Considered

Barracuda Email Security Service

Mail Assure was very close in all it's features, but lacked the secure email function. But the price difference between Mail Assure and Barracuda was significant enough to go this direction. Secure email is in development and will hopefully be available soon.