SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.
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Open iT StorageAnalyzer
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StorageAnalyzer is an IT asset management tool that monitors files, file systems, disks and backups to enable accurate IT asset planning and efficient use of storage resources. It provides a centralized overview of storage resources, and improves performance through storage optimization, and drives accurate and flexible IT budgeting and chargeback.
Intune has lots of powerful tools, but is obviously limited to Windows devices. It's also limited to a single tenant, so for an MSP, a tool like N-able N-sight RMM makes way more sense - all clients and devices are managed by a single tool with an integrated interface. The Take …
Ultimately, we chose to stay with N-able N-sight due to their competitive pricing and billing system that we integrated into our accounting. The other competitors do offer better-made modules/new technology, but we were not ready to make this big move because of the cost. In …
Recently evaluated NinjaOne and was very impressed. Have been with the (original) N-able RMM tool for nearly a decade, but considering a switch. NinjaOne's interface is very modern and slick. Lots of great features and integrations.
Solarwinds RMM is designed as a tool for Remote Monitoring. The other guys have their RMM as a platform to sell their other products. With SolarWinds RMM, you don't get hassled to buy another part of the program or put your entire business into their ecosystem. It's a program …
I chose SolarWinds for its easy-to-use HUB, for payments, but also for all technical features which other programs don't show. It's done well with all the releases (agents for mac, windows, and Linux OS).
We only tested an older version of Labtech. By comparison, the newer version of Labtech is much more competitive to Solarwinds RMM than it used to be. Connectwise automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for …
SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are …
SolarWinds offers more customization out of the box and allows us to build the monitoring environment to the specifications we require. We are not locked into a specific tool set with no customization options.
SolarWinds provided the easiest entry into the RMM game, requiring a smaller upfront commitment, great tools, and the best early experience with sales reps, engineers, and onboarding.
We moved away from Kaseya to Max Focus, which later became SolarWinds. At the time we were having lots of issues using Kaseya, with failed alerting as well as reporting. SolarWinds (Max Focus) addressed our issues. As a small MSP, the dashboard panel is intuitive, allowing the …
Labtech didn't offer as many tools as SW RMM at the time I was using it. LogMeIn is one of the worst tools I had to use, I got feed-up with the fact that I always had to provide a username and password to connect to a PC. TeamViewer is not quite the product SW RMM is.
It gives you the ability to control your setup without over-complicating things. You have the option to set up in your own environment, whether it's a public cloud or on-premise, or you can use their hosted solution. Some of the other RMMs may not allow the flexibility to do …
Solarwinds RMM is very easy to use and can be managed with very little training. All other RMM tools tested were overly complicated and did not fit our current business needs. We were able to implement this solution to all our customers within 3 months of our start date and …
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
It's not quite as polished as some of the others out there, but I believe it to be more flexible. We wish it did a few more things better, or more cleanly - like software deployment - but it excels at speed in its robust nature.
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
Intune has lots of powerful tools, but is obviously limited to Windows devices. It's also limited to a single tenant, so for an MSP, a tool like N-able N-sight RMM makes way more sense - all clients and devices are managed by a single tool with an integrated interface. The Take Control and remote background features are crucial to our business model.
The SolarWinds name carries a good bit of clout in the industry. This has definitely helped secure a few deals.
The addition of Cloud Backups had a positive impact because we were able to easily add it as a bolt-on for existing clients. We have now added this offering to almost 20% of our managed servers.
We are in the process of moving into a "co-managed" business plan. SolarWinds RMM has facilitated this by allowing us to help in-house IT teams with offloading server management and maintenance while they are able to focus on big-picture objectives.