N-able RMM is a low cost option
June 21, 2021

N-able RMM is a low cost option

Jack Bowling | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with N-able RMM (formerly Solarwinds RMM)

[N-able RMM (formerly Solarwinds RMM)] software package offers us a wide assortment of tools at our disposal while not being tied down to one PC. We are free to log in to the interface anywhere their is an internet connection. Installation of the package can be pushed out to all machines connected to the domain via group policies. The MSP Institute offers work at your own pace training for more than just the product. Need marketing help, how about sales help? The MSP Institute has it. It has proven to be a valuable training tool for management and our technicians. The support we receive from our account rep is top notch. I highly recommend the SolarWinds products and I am impressed by the expertise of their staff.
  • Support
  • Functionality
  • Reliability
  • Reporting
  • Integration
  • Learning curve
  • Lower cost than using multiple software
  • Easy to manage many devices
  • SolarWinds Web Help Desk
The integration between the products makes everything in the organization run smooth.
Much easier to use and less bulky of a program. Also cheaper and easier to manage.

Do you think N-able RMM delivers good value for the price?

Yes

Are you happy with N-able RMM's feature set?

Yes

Did N-able RMM live up to sales and marketing promises?

Yes

Did implementation of N-able RMM go as expected?

Yes

Would you buy N-able RMM again?

Yes

Google AdSense, Google Authenticator, N-able Backup (formerly Solarwinds Backup)
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.

N-able RMM Feature Ratings