What users are saying about
140 Ratings
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Score 7.9 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

Nagios Core

Nagios monitoring is well suited for any mission critical application that requires per/second (or minute) monitoring. This would probably include even a shuttle launch. As Nagios was built around Linux, most (85%) plugins are Linux based, therefore its more suitable for a Linux environment.
As Nagios (and dependent components) requires complex configurations & compilations, an experienced Linux engineer would be needed to install all relevant components.
Any company that has hundreds (or thousands) of servers & services to monitor would require a stable monitoring solution like Nagios. I have seen Nagios used in extremely mediocre ways, but the core power lies when its fully configured with all remaining open-source components (i.e. MySQL, Grafana, NRDP etc). Nagios in the hands of an experienced Linux engineer can transform the organizations monitoring by taking preventative measures before a disaster strikes.
Shawn Brito | TrustRadius Reviewer

Symantec Server Management Suite

The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
Ben Liebowitz | TrustRadius Reviewer

Pros

Nagios Core

  • Monitoring of services is one of the biggest benefits for our company. Being able to respond in a timely fashion keeps business smooth.
  • Hardware and device monitoring are easy to set up with proper parameters.
  • Notification to key staff to be able to respond quickly makes issues go away faster.
Eric Krueger | TrustRadius Reviewer

Symantec Server Management Suite

  • Software deployment through policy
  • Engage with customers for feedback
  • Understands the future needs of customers
Anonymous | TrustRadius Reviewer

Cons

Nagios Core

  • Nagios could use core improvements in HA, though, Nagios itself recommends monitoring itself with just another Nagios installation, which has worked fine for us. Given its stability, and this work-around, a minor need.
  • Nagios could also use improvements, feature wise, to the web gui. There is a lot in Nagios XI which I felt were almost excluded intentionally from the core project. Given the core functionality, a minor need. We have moved admin facing alerts to appear as though they originate from a different service to make interacting with alerts more practical.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

  • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
  • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
Ben Liebowitz | TrustRadius Reviewer

Likelihood to Renew

Nagios Core

Nagios Core 9.9
Based on 3 answers
We're currently looking to combine a bunch of our network montioring solutions into a single platform. Running multiple unique solutions for monitoring, data collection, compliance reporting etc has become a lot to manage.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

No score
No answers yet
No answers on this topic

Usability

Nagios Core

Nagios Core 4.0
Based on 1 answer
The Nagios UI is in need of a complete overhaul. Nice graphics and trendy fonts are easy on the eyes, but the menu system is dated, the lack of built in graphing support is confusing, and the learning curve for a new user is too steep.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

No score
No answers yet
No answers on this topic

Support Rating

Nagios Core

Nagios Core 8.0
Based on 9 answers
I haven't had to use support very often, but when I have, it has been effective in helping to accomplish our goals. Since Nagios has been very popular for a long time, there is also a very large user base from which to learn from and help you get your questions answered.
Chris Saenz | TrustRadius Reviewer

Symantec Server Management Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Nagios Core

I have been using Nagios for 10+ years, so I am very familiar with it. The learning curve with SolarWinds was more difficult for me to pick up than Nagios and it wasn't as easy (at first) to duplicate, edit, etc. in SolarWinds. I genuinely think Nagios is a great product for many reasons, one of which is the unbeatable price.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
Anonymous | TrustRadius Reviewer

Return on Investment

Nagios Core

  • Much better network device performance metrics allowing to troubleshoot and do before/after changes comparisons
  • Has helped us to integrate with our Service Management tool (through other 3rd party tools)
  • Important part of our overall network health dashboard providing granular details at the device level (not end-to-end performance)
  • Cost is very convenient
Manuel Ayala | TrustRadius Reviewer

Symantec Server Management Suite

  • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
  • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
  • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
Ben Liebowitz | TrustRadius Reviewer

Pricing Details

Nagios Core

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Symantec Server Management Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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