What users are saying about
159 Ratings
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Score 7.4 out of 100
3 Ratings
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Score 7 out of 100

Attribute Ratings

  • Nagios Core is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.5

Nagios Core

75%
42 Ratings
7.0

Symantec Server Management Suite

70%
2 Ratings

Likelihood to Renew

9.9

Nagios Core

99%
3 Ratings

Symantec Server Management Suite

N/A
0 Ratings

Usability

4.0

Nagios Core

40%
1 Rating

Symantec Server Management Suite

N/A
0 Ratings

Support Rating

7.7

Nagios Core

77%
18 Ratings

Symantec Server Management Suite

N/A
0 Ratings

Likelihood to Recommend

Nagios Enterprises

Nagios monitoring is well suited for any mission critical application that requires per/second (or minute) monitoring. This would probably include even a shuttle launch. As Nagios was built around Linux, most (85%) plugins are Linux based, therefore its more suitable for a Linux environment.
As Nagios (and dependent components) requires complex configurations & compilations, an experienced Linux engineer would be needed to install all relevant components.
Any company that has hundreds (or thousands) of servers & services to monitor would require a stable monitoring solution like Nagios. I have seen Nagios used in extremely mediocre ways, but the core power lies when its fully configured with all remaining open-source components (i.e. MySQL, Grafana, NRDP etc). Nagios in the hands of an experienced Linux engineer can transform the organizations monitoring by taking preventative measures before a disaster strikes.
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Broadcom

The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
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Pros

Nagios Enterprises

  • Monitoring of services is one of the biggest benefits for our company. Being able to respond in a timely fashion keeps business smooth.
  • Hardware and device monitoring are easy to set up with proper parameters.
  • Notification to key staff to be able to respond quickly makes issues go away faster.
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Broadcom

  • Software deployment through policy
  • Engage with customers for feedback
  • Understands the future needs of customers
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Cons

Nagios Enterprises

  • Nagios could use core improvements in HA, though, Nagios itself recommends monitoring itself with just another Nagios installation, which has worked fine for us. Given its stability, and this work-around, a minor need.
  • Nagios could also use improvements, feature wise, to the web gui. There is a lot in Nagios XI which I felt were almost excluded intentionally from the core project. Given the core functionality, a minor need. We have moved admin facing alerts to appear as though they originate from a different service to make interacting with alerts more practical.
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Broadcom

  • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
  • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
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Pricing Details

Nagios Core

Starting Price

$0

Editions & Modules

Nagios Core editions and modules pricing
EditionModules
Single LicenseFree1
Single LicenseFree2

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Symantec Server Management Suite

Starting Price

Editions & Modules

Symantec Server Management Suite editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Nagios Enterprises

    We're currently looking to combine a bunch of our network montioring solutions into a single platform. Running multiple unique solutions for monitoring, data collection, compliance reporting etc has become a lot to manage.
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    Broadcom

    No answers on this topic

    Usability

    Nagios Enterprises

    The Nagios UI is in need of a complete overhaul. Nice graphics and trendy fonts are easy on the eyes, but the menu system is dated, the lack of built in graphing support is confusing, and the learning curve for a new user is too steep.
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    Broadcom

    No answers on this topic

    Support Rating

    Nagios Enterprises

    I haven't had to use support very often, but when I have, it has been effective in helping to accomplish our goals. Since Nagios has been very popular for a long time, there is also a very large user base from which to learn from and help you get your questions answered.
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    Broadcom

    No answers on this topic

    Alternatives Considered

    Nagios Enterprises

    Because we get all we required in Nagios [Core] and for npm, we have to do lots of configuration as it is not as easy as Comair to Nagios [Core]. On npm UI, there is lots of data, so we are not able to track exact data for analysis, which is why we use Nagios [Core].
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    Broadcom

    The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
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    Return on Investment

    Nagios Enterprises

    • With it being a free tool, there is no cost associated with it, so it's very valuable to an organization to get something that is so great and widely used for free.
    • You can set up as many alerts as you want without incurring any fees.
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    Broadcom

    • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
    • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
    • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
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