Eric Krueger

Eric Krueger
Charlotte, North Carolina
Member for 6 years
47 ratings & reviews completed
Average rating:  
Reputation: 644
TitleDirector of Enterprise IT Service Desk & Fulfillment
Job TypeManager
DepartmentInformation Technology
Companyisolved
IndustryInformation Technology & Services
Size501-1000 employees

Expertise

ProductExperienceLevel of Expertise
VMware Horizon
5 years
Advanced
Microsoft 365
6 years
Expert
Barracuda Backup
4 years
Advanced
HPE Nimble Storage
3 years
Advanced
SysAid
6 years
Expert
ManageEngine Endpoint Central
4 years
Advanced
Nagios Core
4 years
Advanced
Trend Micro Cloud One - Workload Security
5 years
Expert
Citrix Virtual Apps Essentials (discontinued)
5 years
Advanced
Skype for Business, now part of Microsoft Teams
Splunk Enterprise
5 years
HashiCorp Consul
3 years
AWS Lambda
5 years
Trellix Enterprise Security Manager
3 years
Trend Micro Email Security
3 years
Cisco Adaptive Security Appliance (ASA) Software
5 years
Oracle Enterprise Manager
5 years
ManageEngine ServiceDesk Plus
SolarWinds Service Desk (SSD)
TeamViewer
SolarWinds Web Help Desk (WHD)
5 years
Salesforce Sales Cloud
AlienVault USM
MS SharePoint / SQL
VMware vSphere
Symantec Client Management Suite
Forcepoint Secure Web Gateway
5 years
Symantec Endpoint Security
5 years
Palo Alto Networks Cortex XDR
5 years
Advanced
Mimecast Cloud Archive
5 years
Advanced
Forcepoint Email Security
5 years
Genesys PureConnect (discontinued)
3 years
Novice
Nextiva Contact Center
3 years
TeamSupport
3 years
Zoho Desk
3 years
Webex App
3 years
XenServer
5 years
Cisco Meraki MS
6 years
Eset Endpoint Antivirus tier
6 years
OwnBackup
6 years
GoTo Meeting
5 years
RightSignature, on Sharefile
5 years
Microsoft Teams
5 years
Veeam Data Platform
3 years
VMware Carbon Black App Control
5 years
Axiom Sales Force Development
5 years
GoldMine CRM (discontinued)
Webex Meetings
4 years
OneDrive
4 years
Workday Human Capital Management
4 years
BMC Helix ITSM (Remedy)

Badges

Pundit- Antivirus
Pundit- Internet Security
Pundit- Endpoint Security
Pundit- Contact Management

Ratings and Reviews

ProductRatingRating DateReview Link
GoldMine CRM (discontinued)
May 30, 2021Read Review
Symantec Endpoint Security
Dec 15, 2020Read Review
TeamSupport
Feb 18, 2020Read Review
ESET PROTECT
Jan 17, 2020Read Review
Cisco Meraki MS
Dec 13, 2019Read Review
SolarWinds Web Help Desk (WHD)
Dec 7, 2018Read Review
Genesys PureConnect (discontinued)
Jul 25, 2018Read Review
VMware Horizon
Jun 6, 2018Read Review
Cisco Adaptive Security Appliance (ASA) Software
Apr 11, 2018Read Review
Barracuda Backup
Mar 9, 2018Read Review
Nagios Core
Mar 2, 2018Read Review
HashiCorp Consul
Jan 18, 2018Read Review
Splunk Enterprise
Nov 13, 2017Read Review
BMC Helix ITSM (Remedy)
Jun 22, 2021
Workday Human Capital Management
May 31, 2021
Cisco Webex Meetings
May 31, 2021
OneDrive
May 31, 2021
Axiom Sales Force Development
Dec 16, 2020
VMware Carbon Black App Control (formerly Cb Protection)
Dec 16, 2020
Veeam Backup & Replication
Feb 20, 2020
GoToMeeting
Jan 21, 2020
ShareFile
Jan 21, 2020
Microsoft Teams
Dec 10, 2020
OwnBackup for Salesforce
Dec 16, 2019
Cisco Webex Teams (formerly Cisco Spark)
Feb 18, 2020
Citrix Hypervisor (formerly XenServer)
Dec 10, 2018
Nextiva Call Center
Jul 26, 2018
Zoho Desk
Jul 26, 2018
Mimecast Enterprise Information Archiving
Jun 8, 2018
Palo Alto Networks Traps
Jun 8, 2018
Citrix Essentials
Jun 8, 2018
Forcepoint Web Security Suite
Apr 18, 2018
ServiceDesk Plus
Mar 16, 2018
Symantec Client Management Suite
Mar 16, 2018
TeamViewer
Mar 16, 2018
vSphere
Mar 16, 2018
Samanage
Mar 16, 2018
MS SharePoint / SQL
Mar 16, 2018
AlienVault USM
Mar 16, 2018
Salesforce.com
Mar 16, 2018
SysAid
Mar 16, 2018
Oracle Enterprise Manager
Mar 9, 2018
Nimble Storage
Mar 9, 2018
McAfee Enterprise Security Manager
Jan 18, 2018
AWS Lambda
Nov 10, 2017
Skype for Business
Nov 2, 2017
Microsoft Office 365
Nov 2, 2017