TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Narvar

    Score8 out of 10
    N/ANarvar, headquartered in San Francisco, offers their post-purchase oriented customer experience platform, providing shipment tracking, customer pick up options, notifications, and purchase return capabilities and features.N/A

    SAP SCM

    Score9.1 out of 10
    N/ASAP Supply Chain Management (SCM) is a tightly integrated suite of applications that automate various processes inherent to the enterprise supply chain.N/A
    Pricing
    NarvarSAP SCM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NarvarSAP SCM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    NarvarSAP SCM
    Small Businesses
    MindTouch
    Score7 out of 10
    No answers on this topic
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    No answers on this topic
    Enterprises
    Medallia
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NarvarSAP SCM
    Likelihood to Recommend
    8.4
    (5 ratings)
    7.4
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NarvarSAP SCM
    Likelihood to Recommend
    Narvar
    If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
    Incentivized
    Read full review
    SAP
    For retail, logistics and manufacturing industry business cases, I think SAP Supply Chain Management is very well suited. GATP backorder processing, forecasting, scheduling, product availability check, rule based ATP checks are specific scenarios in which it is well suited.
    Incentivized
    Read full review
    Pros
    Narvar
    • Narvar offered us a turn-key solution that we had up and running in less than a month.
    • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
    • Narvar's solution is scalable/expandable to include returns (once we are ready).
    Read full review
    SAP
    • Availability of different statistical forecasting methods covering different patterns i.e. Trend, Cyclical, Seasonal and Irregularity.
    • Different modules to cater to different business requirement ranging from long-term need (Demand Planning), Medium Term (Supply Planning), Short Term (Production Planning and Detailed Scheduling).
    • Easy integration with core ERP for transfer of master and transaction data. Planning specific functions can be executed in SAP APO while execution can still be carried out in core ERP suite.
    Incentivized
    Read full review
    Cons
    Narvar
    • Pricing is much more expensive than competitors.
    • UI Design is often lacking.
    Incentivized
    Read full review
    SAP
    • When moving from non-SAP to SAP solution for Supply Chain Management-APO, it may take some time for business users to get use to, as solution provided in user interface sometime seems complex.
    • For track and trace solution within SAP Supply Chain Management has scarcity of good resources especially when you want to track custom objects with complex use cases.
    Incentivized
    Read full review
    Support Rating
    Narvar
    Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    Narvar
    At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
    Read full review
    SAP
    SAP provides an extensive product suite with its SCM and has functionalities to cater to different industries. Supply chain planning is divided into several steps, some of which are executed by components in SAP ECC and others by components in SAP SCM. It is possible and advisable to integrate these two systems and to use them together for planning. System integration takes place using the Core Interface (CIF). Even though As/400 remains a critical part of the computing infrastructure for many of the global organizations, ease of scalability, integration with cloud, advanced planning and analytics functionality and availability of strong talents make SAP SCM a better choice.
    Incentivized
    Read full review
    Return on Investment
    Narvar
    • Not sure we could attribute ROI to this tool.
    Incentivized
    Read full review
    SAP
    • SAP Supply Chain Management provided suitable solution for promotion planning, forecasting, life cycle planning, VMI replenishment etc. Business team started seeing benefits of those in no time.
    • For collaborative planning, business team had few dis-satisfactory points when compared with previous non-SAP solution.
    Incentivized
    Read full review
    ScreenShots