Narvar, headquartered in San Francisco, offers their post-purchase oriented customer experience platform, providing shipment tracking, customer pick up options, notifications, and purchase return capabilities and features.
N/A
Shiprocket
Score9.9 out of 10
N/A
Shiprocket is an eCommerce logistics and shipping software solution. It offers an automated shipping platform to sellers where they can ship their packages through 15+ courier partners for as low as Rs 27 per 500 grams. Shiprocket lets sellers integrate their sales channel such as Amazon, Shopify, Magento, BigCommerce, etc.
If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Shiprocket has greatly helped our business. When we first started, I believe Shiprocket was the only partner available in the market who was offering last mile services. We have been able to deliver tons of orders on time, gained so much customer satisfaction. Shiprocket has made an essential part which is the final delivery of products to customers completely effortless.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Narvar offered us a turn-key solution that we had up and running in less than a month.
Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
Narvar's solution is scalable/expandable to include returns (once we are ready).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
Shiprocket definitely has a much simpler and easy to use dashboard. There are more than enough features one might need. A lot of queries get ansewered within the dashboard without having to actually call customer care number.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Shiprocket has definitely helped us get more business with the help of timely deliveries.
Its easy to use dashboard helps us create as many shipments as we want within minutes.
The fact that it easily integrates with ecommerce platforms like shopify saves us a lot of time as we don`t have to manually enter details of every order.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
