Navisite Managed Infrastructure Services (NaviCloud) vs. Rackspace Fabric

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Navisite Managed Infrastructure Services (NaviCloud)
Score 7.0 out of 10
N/A
NaviSite boasts flexible and scalable managed services that provide 24x7x365 monitoring and support for any environment a business selects—whether it’s on-premises, in the cloud or hybrid. Their managed infrastructure services include managed infrastructure and hosting, data center colocation services, as well as disaster recovery as a service (DRaaS). Navisite services include those under the former RDX brand, which separated from Charter Communications (as part of the Spectrum Enterprise…N/A
Rackspace Fabric
Score 6.3 out of 10
N/A
A solution to bring cloud security, billing, operations and management together. Rackspace Fabric offers a single platform for automated multicloud management. Service includes access to Rackspace cloud technology expertise, and provides a unified interface management for all cloud resources across Azure, AWS, GCP, and VMware, in a single, SaaS like operating environment.
$500
per month
Pricing
Navisite Managed Infrastructure Services (NaviCloud)Rackspace Fabric
Editions & Modules
No answers on this topic
Minimum Service
$500.00
per month
Offerings
Pricing Offerings
Navisite Managed Infrastructure Services (NaviCloud)Rackspace Fabric
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Navisite Managed Infrastructure Services (NaviCloud)Rackspace Fabric
Top Pros
Top Cons
Features
Navisite Managed Infrastructure Services (NaviCloud)Rackspace Fabric
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
Navisite Managed Infrastructure Services (NaviCloud)
8.0
1 Ratings
Rackspace Fabric
-
Ratings
Service-level Agreement (SLA) uptime8.01 Ratings00 Ratings
Dynamic scaling8.01 Ratings00 Ratings
Monitoring tools8.01 Ratings00 Ratings
User Ratings
Navisite Managed Infrastructure Services (NaviCloud)Rackspace Fabric
Likelihood to Recommend
7.0
(2 ratings)
7.3
(2 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Navisite Managed Infrastructure Services (NaviCloud)Rackspace Fabric
Likelihood to Recommend
NaviSite
Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
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Rackspace
I am highly likely to recommend Rackspace Cloud Monitoring to a colleague. This is assuming they have a decent background in working on cloud servers. If you don't mind digging in yourself to solve problems, then this is a great resource. If you are just learning how to set up servers on your own, then I recommend at least hiring someone to help you use the service. With that being said, Rackspace makes it easy for people you may hire to seamlessly work within your account. They get their own separate developer account.
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Pros
NaviSite
  • 24/7 monitoring
  • Immediate notification in the event of failures
  • Dedicated Senior DBA
  • Dedicate Account rep
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Rackspace
  • Immediate email notifications: In case a service is down on our servers, we get immediate email notifications via rackspace cloud monitoring service. This helps us to know about the issues and we get in contact with support team to get it resolved.
  • Configuration on specific services: We can configure this monitoring on specific services. So for example if i don't want to get notified if MySQL concurrent users limit reached, then I do not need to configure this monitoring for MySQL. I can just use it whenever needed for defined services.
  • Group emails and technical contacts emails: The monitoring service can send email alerts to a number of email addresses. Primarily the ones who are added as a technical contact. It helps all people get notified about any issue.
  • Auto ticket management: Rackspace automatically creates a support ticket when a service is down and is notified by their monitoring service.
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Cons
NaviSite
  • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
  • Avoiding too many management changes will help create good connection with individuals for sustained harmony
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Rackspace
  • It would be nice if there were more templates so that beginners could easily create complex monitors
  • I seemed to stumble upon the cloud monitoring service after having Rackspace for a while
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Likelihood to Renew
NaviSite
Price and facility equipment, location of the hosting facility factor into the decision to renew
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Rackspace
No answers on this topic
Alternatives Considered
NaviSite
Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
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Rackspace
I also used Monitis as a monitoring service for our server. Rackspace'S monitoring sends immediate notifications while Monitis might take a couple minutes to understand if a service is down. Since Rackspace has their monitoring integrated with their support system, it helps us a lot and we don't need to call support all the time.
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Return on Investment
NaviSite
  • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
  • Data team not on call 24/7
  • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
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Rackspace
  • I have overpaid in the past for services I didn't need
  • The steepish learning curve might slow things down at first
  • I have learned a lot using Rackspace Cloud Monitoring!
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