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43 Ratings
3 Ratings
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Score 7 out of 100

SAP on IBM Cloud

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43 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Navisite Managed Infrastructure Services (NaviCloud)

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
Anonymous | TrustRadius Reviewer

SAP on IBM Cloud

Nice platform to ensure efficiency in SAP solutions. Enhanced productivity is gained when using this tool and save and secure environment for all SAP modules and easy access is gained with centralized data provided by this platform. It is scalable and flexible to any changing needs for our customer requirements.
Angelica Cavalli | TrustRadius Reviewer

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Navisite Managed Infrastructure Services (NaviCloud)
8.0
SAP on IBM Cloud
8.5
Service-level Agreement (SLA) uptime
Navisite Managed Infrastructure Services (NaviCloud)
8.0
SAP on IBM Cloud
7.8
Dynamic scaling
Navisite Managed Infrastructure Services (NaviCloud)
8.0
SAP on IBM Cloud
8.7
Monitoring tools
Navisite Managed Infrastructure Services (NaviCloud)
8.0
SAP on IBM Cloud
8.6
Elastic load balancing
Navisite Managed Infrastructure Services (NaviCloud)
SAP on IBM Cloud
8.6
Pre-configured templates
Navisite Managed Infrastructure Services (NaviCloud)
SAP on IBM Cloud
7.7
Pre-defined machine images
Navisite Managed Infrastructure Services (NaviCloud)
SAP on IBM Cloud
8.2
Operating system support
Navisite Managed Infrastructure Services (NaviCloud)
SAP on IBM Cloud
9.1
Security controls
Navisite Managed Infrastructure Services (NaviCloud)
SAP on IBM Cloud
9.1

Pros

Navisite Managed Infrastructure Services (NaviCloud)

  • 24/7 monitoring
  • Immediate notification in the event of failures
  • Dedicated Senior DBA
  • Dedicate Account rep
Anonymous | TrustRadius Reviewer

SAP on IBM Cloud

  • IBM Cloud, like other clouds helped us to make a switch from Capital Expenditure model to Operational expense model.
  • Our existing infrastructure had availability, recovery and scalability issues. With IBM cloud we are able to speed-up recovery and minimize risk to business.
  • IBM also offered us a way to optimize the total cost of ownership without making any sacrifices on the business and IT needs.
Anonymous | TrustRadius Reviewer

Cons

Navisite Managed Infrastructure Services (NaviCloud)

  • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
  • Avoiding too many management changes will help create good connection with individuals for sustained harmony
Anonymous | TrustRadius Reviewer

SAP on IBM Cloud

  • Initial triage on reported issues is effective in the way the right resources fit for the job are engaged. However, it can be faster.
  • From a customer perspective, we had knowledge gaps and initial challenges on defining a direction. IBM's support was critical in getting a foot hold.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Navisite Managed Infrastructure Services (NaviCloud)

Navisite Managed Infrastructure Services (NaviCloud) 8.0
Based on 1 answer
Price and facility equipment, location of the hosting facility factor into the decision to renew
Anonymous | TrustRadius Reviewer

SAP on IBM Cloud

No score
No answers yet
No answers on this topic

Support Rating

Navisite Managed Infrastructure Services (NaviCloud)

No score
No answers yet
No answers on this topic

SAP on IBM Cloud

SAP on IBM Cloud 7.8
Based on 2 answers
I am giving the overall support for SAP on IBM Cloud 9 out of 10 because IBM Cloud provides excellent quality tech support via phone and chat. So far, I have not had a negative experience working with IBM Cloud support staff. They are easy to reach, helpful, and courteous
Ausrine S. | TrustRadius Reviewer

Alternatives Considered

Navisite Managed Infrastructure Services (NaviCloud)

Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
Anonymous | TrustRadius Reviewer

SAP on IBM Cloud

I have tested out both Microsoft Azure and SAP on IBM Cloud and can confidently say that SAP on IBM Cloud is the obvious choice. The key advantages of SAP on IBM Cloud compared to Microsoft Azure are that IBM Cloud offers free unlimited access to tech support, provides higher object storage space as well as unlimited private virtual servers.
Ausrine S. | TrustRadius Reviewer

Return on Investment

Navisite Managed Infrastructure Services (NaviCloud)

  • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
  • Data team not on call 24/7
  • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
Anonymous | TrustRadius Reviewer

SAP on IBM Cloud

  • Optimizes IT investments
  • Modernizes critical business processes via AI and other technological innovations
  • Significant reduction in time spent on managing and maintaining infrastructure
  • Faster and more accurate reporting
  • Increased customer satisfaction through use of cutting edge technology
  • Avoided costs on system downtime
Anonymous | TrustRadius Reviewer

Pricing Details

Navisite Managed Infrastructure Services (NaviCloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SAP on IBM Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

Navisite Managed Infrastructure Services (NaviCloud)
7.0
SAP on IBM Cloud
9.3

Likelihood to Renew

Navisite Managed Infrastructure Services (NaviCloud)
8.0
SAP on IBM Cloud

Support Rating

Navisite Managed Infrastructure Services (NaviCloud)
SAP on IBM Cloud
7.8

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