NAVOMI CRM Connect vs. Zoom Contact Center
NAVOMI CRM Connect vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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NAVOMI CRM Connect | N/A | NAVOMI developed CRM connectors embedded into contact centers’ platforms like LivePerson’s Conversational Cloud and Twilio Flex. CRM Connect integration and communication between contact center platforms and various CRM systems. This means that all the information the agent needs is available in the same place. | N/A | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | $69 per month per user |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
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Contact Center Software |
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Workforce Optimization (WFO) |
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NAVOMI CRM Connect | Zoom Contact Center | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NAVOMI CRM Connect | Zoom Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (12 ratings) |
NAVOMI CRM Connect | Zoom Contact Center | |
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Likelihood to Recommend | NAVOMI No answers on this topic | Zoom |
Pros | NAVOMI No answers on this topic | Zoom |
Cons | NAVOMI No answers on this topic | Zoom |
Alternatives Considered | NAVOMI No answers on this topic | Zoom |
Return on Investment | NAVOMI No answers on this topic | Zoom |
ScreenShots | Zoom Contact Center Screenshots |