What users are saying about
3 Ratings
4 Ratings
3 Ratings
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Score 7.2 out of 100
4 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Neat

If you need a program to keep all of your receipts in one place and have the ability to report on them, then Neat is the program you want. Also, if you want to get rid of all the business cards you have laying around but keep the contact info, Neat is the program you need.
Roxanne Jacobs | TrustRadius Reviewer

Zoho Expense

Setting aside the minor inconvenience regarding the Chart of Accounts, the rest of the program is 100% accurate, 100% of the time. I have had zero downtime with this program and trust the information to be consistently accurate.
Margaret Wood | TrustRadius Reviewer

Pros

Neat

  • Neat keeps all of your charge card receipts in one place.
  • Neat makes it easy to do your monthly breakdown of charges into categories.
Roxanne Jacobs | TrustRadius Reviewer

Zoho Expense

  • The program will notify users if they have entered a duplicate charge.
  • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
Margaret Wood | TrustRadius Reviewer

Cons

Neat

  • Wish it had the ability to edit business cards, i.e. lighten dark ones.
  • Wish you could scan 2 pages into one receipt - to include backup.
Roxanne Jacobs | TrustRadius Reviewer

Zoho Expense

  • One of the biggest annoyances is that when I upload a file to QuickBooks, the entire Chart of Accounts is the uploaded from QuickBooks back into Zoho. I am constantly cleaning the Active List up. I have applied all the "fixes" from their IT dept, but this is a recurring occurrence.
Margaret Wood | TrustRadius Reviewer

Support Rating

Neat

Neat 10.0
Based on 1 answer
The best support is not having to use support... and I have NOT had to use Neat support!
Roxanne Jacobs | TrustRadius Reviewer

Zoho Expense

Zoho Expense 9.0
Based on 1 answer
The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
Margaret Wood | TrustRadius Reviewer

Return on Investment

Neat

  • Saves a lot of time by having digitized business cards.
  • Saves time categorizing charge card receipts at the end of the month.
Roxanne Jacobs | TrustRadius Reviewer

Zoho Expense

  • Expense reporting was a nightmare during the first year in our office. I was looking for a program that was user-friendly, affordable, accurate, and most of all -- integrated with QuickBooks Desktop. Zoho does all that. They also have a full suite of other apps that are able to be integrated.
Margaret Wood | TrustRadius Reviewer

Pricing Details

Neat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Expense

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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