Wonderfully easy program to use
Matthew Christensen | TrustRadius Reviewer
September 30, 2020

Wonderfully easy program to use

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zoho Expense

Used across the whole organization. In the past, all receipts had to be kept and turned in. Then our office manager had to categorize each manually so that it could get accounted to the correct GL code. Now our users just take a picture, it self-loads all the details, they just select the category and it's done.
  • Straightforward and easy to use.
  • Autoscan works flawlessly 99% of the time.
  • Seamless Integration into Zoho Books.
  • Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
  • More room for customization by department. My service department needs different categories of expenses then my sales department.
  • It's included in our Zoho One Subscription which was cheaper than QuickBooks, and we now have so many more options at a much cheaper cost.
I have only used Expensify before and it stacks up nicely to it. Expensify is probably a bit better, but it's also more expensive, especially if you already use other Zoho products.
Anytime I email or chat I get a very quick reply.
Probably the easiest Zoho Application to setup, which is to say quite easy. No user has complained about it being difficult. Admin staff like it as well.

Do you think Zoho Expense delivers good value for the price?

Yes

Are you happy with Zoho Expense's feature set?

Yes

Did Zoho Expense live up to sales and marketing promises?

Yes

Did implementation of Zoho Expense go as expected?

Yes

Would you buy Zoho Expense again?

Yes

Honestly probably works well for almost any company. I have used Expensify before and while Expensify may be a bit more polished, Zoho Expense is wonderful. Plus it integrates with all my other Zoho products including Books and CRM.

Zoho Expense Feature Ratings

Receipt Scanning
10
Expense Approval Routing
10
Expense Configuration Policies
8
Manual Expense Entry and Editing
10
Company Card Management
9
Reimbursement
9
Multi-Currency Support
10
Expense Reporting
10
Mobile Application
10
Integrations
9
Expense Management Security
10
Expense Management Compliance
10