Zoho Expense

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zoho Expense
Score 9.0 out of 10
N/A
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.
$5
per month per user
Pricing
Zoho Expense
Editions & Modules
Free
$0
Standard Plan
$5
per month per user
Premium Plan
$9
per month per user
Custom
Get a Quote
per month per user
Custom
Get a Quote
per month per user
Custom
Get a Quote
per month per user
Offerings
Pricing Offerings
Zoho Expense
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
Zoho Expense
Considered Both Products
Zoho Expense
Chose Zoho Expense
Zoho Expense is on the lower end with limited features however the cost out weights all the fancy features the others have. As they charge way to much and have limited return on investment. The return on investment for the other platforms is only worth it when operating large …
Chose Zoho Expense
We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to …
Chose Zoho Expense
I've used Concur in the past for managing and submitting expenses. When comparing what I know about Zoho to Concur, Zoho seems to be a more simplified tool focused on simply managing expenses, inputting, tracking, submitting and getting reimbursed. Based on what I know, Zoho …
Chose Zoho Expense
I have only used Expensify before and it stacks up nicely to it. Expensify is probably a bit better, but it's also more expensive, especially if you already use other Zoho products.
Features
Zoho Expense
Expense Management
Comparison of Expense Management features of Product A and Product B
Zoho Expense
7.5
3 Ratings
9% below category average
Employee Expense Reporting8.13 Ratings
Corporate Card Reconciliation6.93 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Zoho Expense
7.2
3 Ratings
10% below category average
Customizable Approval Policies7.93 Ratings
Financial Document Management8.02 Ratings
Payment Status Tracking7.93 Ratings
Payment Audit Trail8.02 Ratings
Duplicate Bill Detection7.53 Ratings
Advanced OCR5.62 Ratings
Electronic Funds Transfer5.83 Ratings
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User Ratings
Zoho Expense
Likelihood to Recommend
7.9
(7 ratings)
Usability
8.0
(3 ratings)
Support Rating
10.0
(3 ratings)
User Testimonials
Zoho Expense
Likelihood to Recommend
Zoho
easy of use for the end users as well as to manage. The option to add new categories (expenses) and have the end users use them immediately is wonderful. The ease of creating a new user as well as customer support has been great. The customer support while having issues has been quick to resolve any issues
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Pros
Zoho
  • The program will notify users if they have entered a duplicate charge.
  • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
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Cons
Zoho
  • Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
  • More room for customization by department. My service department needs different categories of expenses then my sales department.
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Usability
Zoho
Ease of use for the simple basic options. I wish the there was an option for reimbursement to be marked separately. Example for all corporate credit expense reports with $0 reimbursements still have to be marked as reimbursed in order to be removed from pending reimbursement section. For the cost the features offer benefits
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Support Rating
Zoho
The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
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Alternatives Considered
Zoho
We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to continued issues with being able to accurately import credit card charges and organize them correctly be team member. Creating some confusion among users.
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Return on Investment
Zoho
  • We have had some issues with the credit card reconciliation process which has made our monthly accounting / close process. This has been a negative
  • Positive ROI is that team members spend less time on expense reports due to the ease of reporting
  • Positive ROI is that substantial training and onboarding is not needed due to the features and simplicity.
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