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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zoho Expense

    Score9.1 out of 10
    N/AZoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.

    $5

    per month per user

    Pricing
    Zoho Expense
    Editions & Modules
    Free
    $0
    Standard Plan
    $5
    per month per user
    Premium Plan
    $9
    per month per user
    Custom
    Get a Quote
    per month per user
    Custom
    Get a Quote
    per month per user
    Custom
    Get a Quote
    per month per user
    Offerings
    Pricing Offerings
    Zoho Expense
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Zoho Expense
    Considered Both Products
    Zoho
    Chose Zoho Expense
    Zoho Expense is on the lower end with limited features however the cost out weights all the fancy features the others have. As they charge way to much and have limited return on investment. The return on investment for the other platforms is only worth it when operating large …
    Incentivized
    Chose Zoho Expense
    We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to …
    Incentivized
    Chose Zoho Expense
    I've used Concur in the past for managing and submitting expenses. When comparing what I know about Zoho to Concur, Zoho seems to be a more simplified tool focused on simply managing expenses, inputting, tracking, submitting and getting reimbursed. Based on what I know, Zoho …
    Incentivized
    Chose Zoho Expense
    Pardot doesn't have expense management tool.
    Incentivized
    Chose Zoho Expense
    I have only used Expensify before and it stacks up nicely to it. Expensify is probably a bit better, but it's also more expensive, especially if you already use other Zoho products.
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    Features
    Zoho Expense
    Expense Management
    Comparison of Expense Management features of Zoho Expense
    Feature
    Zoho Expense
    7.9
    3 Ratings
    5% below category average
    Employee Expense Reporting8.03 Ratings
    Corporate Card Reconciliation7.83 Ratings
    Payment Management
    Comparison of Payment Management features of Zoho Expense
    Feature
    Zoho Expense
    7.2
    3 Ratings
    11% below category average
    Customizable Approval Policies8.03 Ratings
    Financial Document Management8.02 Ratings
    Payment Status Tracking8.03 Ratings
    Payment Audit Trail8.02 Ratings
    Duplicate Bill Detection7.93 Ratings
    Advanced OCR5.12 Ratings
    Electronic Funds Transfer5.23 Ratings
    Best Alternatives
    Zoho Expense
    Small Businesses
    Dext
    Score9.4 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Enterprises
    SAP Concur
    Score8.3 out of 10
    All AlternativesView all alternatives
    User Ratings
    Zoho Expense
    Likelihood to Recommend
    8.0
    (7 ratings)
    Usability
    8.0
    (3 ratings)
    Support Rating
    10.0
    (3 ratings)
    User Testimonials
    Zoho Expense
    Likelihood to Recommend
    Zoho
    easy of use for the end users as well as to manage. The option to add new categories (expenses) and have the end users use them immediately is wonderful. The ease of creating a new user as well as customer support has been great. The customer support while having issues has been quick to resolve any issues
    Incentivized
    Read full review
    Pros
    Zoho
    • The program will notify users if they have entered a duplicate charge.
    • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
    Incentivized
    Read full review
    Cons
    Zoho
    • Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
    • More room for customization by department. My service department needs different categories of expenses then my sales department.
    Incentivized
    Read full review
    Usability
    Zoho
    Ease of use for the simple basic options. I wish the there was an option for reimbursement to be marked separately. Example for all corporate credit expense reports with $0 reimbursements still have to be marked as reimbursed in order to be removed from pending reimbursement section. For the cost the features offer benefits
    Incentivized
    Read full review
    Support Rating
    Zoho
    The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
    Incentivized
    Read full review
    Alternatives Considered
    Zoho
    We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to continued issues with being able to accurately import credit card charges and organize them correctly be team member. Creating some confusion among users.
    Incentivized
    Read full review
    Return on Investment
    Zoho
    • We have had some issues with the credit card reconciliation process which has made our monthly accounting / close process. This has been a negative
    • Positive ROI is that team members spend less time on expense reports due to the ease of reporting
    • Positive ROI is that substantial training and onboarding is not needed due to the features and simplicity.
    Incentivized
    Read full review
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