Nectar vs. Tango Card

If you are a US based company only (or maybe just US and Canada or UK) the product works particularly well. I think it makes more sense to provide gifts rather than gift cards as rewards, as people don't really cash out the gift cards. Since Nectar didn't have this functionality in Germany, the platform wasn't ideal. People did provide and receive feedback but didn't really use the reward capabilities. It also would have been nice to have a way to provide the feedback directly from slack without going into the Nectar platform.

Incentivized

If you use this program to provide gift cards make sure to warn the recipients to use them asap! In my experience, strange things can happen with on-line purchases. Maybe send a reminder to the recipient explaining that Tango is "banking" on you not to spend all of the funds.

• Ability to provide public feedback
• Incentivized feedback in a user friendly/good UX platform
• Ability to tie feedback to our core values

Incentivized

• Tango Card is very easy to use and set-up
• Tango Card makes it easy to allow for multiple gift card options
• Tango Card allows for excel imports of respondents, which keeps things nice and simple

Incentivized

• Did not have great global functionality - we couldn't send actual gifts (only giftcards) to germany

Incentivized

• The initial setup of the API with all the ACH info was a bit complicated.
• The only speedbump (not big concern) is the branding of a Tango Card - when saying that to recipients, they don't "get it" immediately and some quick-to-judgement folks can say they don't want it.

Incentivized

No issues to report = 10. I cannot think of simpler usability in this category.

Incentivized

Giving it a 9 only because I haven't been using it for more than 6 months but that said, I've had enough projects and redemptions to get a full understanding of its performance. TANGO CARD just works better than the rest for the redemption experience for the end recipient.

Incentivized

We eventually decided to switch back to Lattice. We liked Nectar because it was an all in one feedback & gifting platform, but ultimately switched to Lattice paired with Snappy gifts for gifting as Snappy is able to provide physical gifts in US and Germany, and Lattice provides us other capabilities besides feedback such as performance reviews, engagement surveys, hosting 1:1s, utilizing competencies...

Incentivized

We liked Tango Card much more as it was easier to use and had more flexibility within our company. It allowed us to be more creative as well. The scale of cards and ease of use, both front and back end were huge decision points for us. Everything about Tango Card appeared to be much better than Tremendous and we are happy with our choice.

Incentivized

• People collaborating better together
• People feeling more engaged

Incentivized

• Tango Card has increased out survey response rates
• Tango Card has increase our overall response counts
• By doing so, some of our board KPIs are better measured

Incentivized