NEOGOV Learn is a learning management system aims to make training your workforce easy. The product aims to allow you to train
employees throughout the entire employee lifecycle, increase
productivity, and create a culture of learning.
N/A
SilkRoad Learning
Score 7.7 out of 10
N/A
SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.
Neogov is structured especially for local governments. They understand the needs of their customers and have the experience to help communities of any size acquire talented public servants. This is a public sector solution and probably isn't best suited for the private sector
It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
Succession Planning - Neogov offers various layers that prepares users for succession planning for government based positions (i.e. Police Chief, Fire Chief, etc.).
Specialized Recruitment for Governments - Neogov specializes in helping governments find and hire within the diverse and ever changing field of municipal governance.
Applicant Tracking - Neogov streamlines the application process when the time comes to hire a talented candidate(s).
GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
[NEOGOV] offers a complete and modern talent management system for the Public Sector. It was built for the public sector which allows it to stand alone within the HR field. When using products such as Indeed.com and Linkedin local governments are lost within a much larger universe.
SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
Neogov saves time for our HR operations. For example, candidates can complete pre-employment forms within the platform's Onboard feature. This saves resources (paper, ink, etc) and time allowing for a more efficient hiring process.
Customer Service Efficiency - Unlike many commonly used HR products (ADP, Quickbooks, etc.) Neogov understands the challenges that are unique to local governments. When needed, their customer service teams are friendly and helpful saving you the headache of explaining your particular issue.
Employee training features - Our employees are provided with insightful training opportunities which can be tracked and monitored annually.
GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals.
Employees can quickly access and complete online trainings so that they can get back to their jobs.
