NetBrain vs. Pulseway

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetBrain
Score 8.1 out of 10
N/A
NetBrain Technologies in Burlington offers their network automation and management platform, emphasizing dynamic and accurate network mapping and automated troubleshooting and basic security analysis, as well as integration with an existing CMDB.N/A
Pulseway
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…
$1.76
per endpoint
Pricing
NetBrainPulseway
Editions & Modules
No answers on this topic
Enterprise
$1.76
per endpoint
Offerings
Pricing Offerings
NetBrainPulseway
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
More Pricing Information
Community Pulse
NetBrainPulseway
Top Pros
Top Cons
User Ratings
NetBrainPulseway
Likelihood to Recommend
9.4
(3 ratings)
8.2
(12 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
9.6
(2 ratings)
User Testimonials
NetBrainPulseway
Likelihood to Recommend
NetBrain Technologies
Great for our large global environment. Works well with our legacy and newer equipment. Ease of install was exciting compared to other products we POC'd. Less of a learning curve when training Teams on how to monitor and troubleshoot while in production. Service desk were able to capture the logs and load into our ticketing system with ease.
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Pulseway
If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.
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Pros
NetBrain Technologies
  • Network Issues Troubleshooting
  • Visualizing the root cause using color coding
  • out of the box runbooks available
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Pulseway
  • It monitors computers and notifies us of any issues with any computer.
  • It allows remote control of computers, such as requesting a computer to reboot itself.
  • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
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Cons
NetBrain Technologies
  • Not all devices are integrated with the same quality.
  • Not all steps are self-explaining.
  • The updates were difficult (but thanks to the help of support no real problem).
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Pulseway
  • It would be nice if they increased their scope of supported third-party apps.
  • It would be great if they would create an ios app for their ticket system.
  • If they could possibly build in a location service for tracking devices, that would be helpful.
  • If they had two-factor authentication, it would be nice.
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Usability
NetBrain Technologies
No answers on this topic
Pulseway
Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.
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Support Rating
NetBrain Technologies
No answers on this topic
Pulseway
I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.
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Alternatives Considered
NetBrain Technologies
The others were cumbersome, slow and there is a huge learning curve for the installation, configuration and just daily monitoring. NetBrain was the easiest of all to setup then let it run and build our network and map it out. Once it was complete, we immediately identified several circuit issues that we were unaware of within our network. With the maps and information gained, we were able to present to [management] and prove a case that we needed larger circuits in several areas.
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Pulseway
Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
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Return on Investment
NetBrain Technologies
  • Enhanced Network troubleshooting for our Network tea
  • Out of the box pre-build runbook reports with all required details
  • Additional cost for troubleshooting feature
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Pulseway
  • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
  • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
  • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
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