NetBrain Technologies vs. StackState

Great for our large global environment. Works well with our legacy and newer equipment. Ease of install was exciting compared to other products we POC'd. Less of a learning curve when training Teams on how to monitor and troubleshoot while in production. Service desk were able to capture the logs and load into our ticketing system with ease.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

StackState is suitable for 1000+ hosts. Sometimes specific applications can take higher development time. Well suited for hybrid platforms to build end to end service alarms and service views. Advanced UI navigation might require some training. It is not a simple download and deploy software. It will require development in an agile model. Where newer versions are deployed to suit exact client requirements. Support contract with the StackState Engineer for development of use-cases is required and very useful.

• Network Issues Troubleshooting
• Visualizing the root cause using color coding
• out of the box runbooks available

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Giving observability of the entire IT stack
• Custom alerting options.
• Ingesting many different types of data.
• Requesting new features is encouraged and they often add them quite quickly.

• Not all devices are integrated with the same quality.
• Not all steps are self-explaining.
• The updates were difficult (but thanks to the help of support no real problem).

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Can't think of anything yet.

This is a easly tool that i've worked.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Some elements of the product haven't had the usability upgrade yet and can be a bit technical. This is to be expected as they are trying to solve complex problems. I am sure that in the future, steps will be made to simplify this as well for the users / administrators / developers of the platform.

It's swift, they're thinking along with us. It's a "collaboration approach" rather than a (traditional) customer-supplier relation. Out new ideas are taken in concern and often ends up in enhancements of StackState

Best part of NetBrain is that it is customisable ,you can create apps based on your requirement and run them in your environment. Lot of flexibility

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Time it takes for Service Desk to identify issues has been cut into 1/2
• Able to present maps to management for circuit throughput issues and why we need a larger circuit
• The logs are clear and easy to understand

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Increased visibility of all resources in cloud to 100%.
• Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.