NetSupport Manager vs. RealONE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSupport Manager
Score 9.0 out of 10
N/A
NetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
RealONE
Score 10.0 out of 10
N/A
RealONE, formerly the RPort remote management of IT infrastructure now bundled with RealVNC, enables users to manage Windows, Linux, desktops and servers, and IoT devices from one central console.
$0
Pricing
NetSupport ManagerRealONE
Editions & Modules
No answers on this topic
Open-Source Edition
$0
Offerings
Pricing Offerings
NetSupport ManagerRealONE
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree and open-source, MIT License
More Pricing Information
Community Pulse
NetSupport ManagerRealONE
Features
NetSupport ManagerRealONE
Remote Administration
Comparison of Remote Administration features of Product A and Product B
NetSupport Manager
10.0
1 Ratings
24% above category average
RealONE
-
Ratings
Screen sharing10.01 Ratings00 Ratings
File transfer10.01 Ratings00 Ratings
Instant message10.01 Ratings00 Ratings
Secure remote access with Smart Card authentication10.01 Ratings00 Ratings
Access to sleeping/powered-off computers10.01 Ratings00 Ratings
Remote management of servers & workstations10.01 Ratings00 Ratings
Remote Active Directory® management10.01 Ratings00 Ratings
Centralized management dashboard10.01 Ratings00 Ratings
Annotations10.01 Ratings00 Ratings
Monitoring and Alerts10.01 Ratings00 Ratings
Multi-platform remote control10.01 Ratings00 Ratings
Best Alternatives
NetSupport ManagerRealONE
Small Businesses
Getscreen.me
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Score 9.6 out of 10
Action1
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Score 9.5 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
TeamViewer
TeamViewer
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSupport ManagerRealONE
Likelihood to Recommend
9.0
(1 ratings)
10.0
(2 ratings)
User Testimonials
NetSupport ManagerRealONE
Likelihood to Recommend
NetSupport
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
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RealVNC
If you are looking for an alternative to TeamViewer--a very secure tool with very little hassle to set up--this is it.
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Pros
NetSupport
  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
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RealVNC
  • Very secure and open source
  • No need for VPN and chained SSH connections
  • Its got a very nicely designed UI
  • Developers are adding a new features
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Cons
NetSupport
  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
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RealVNC
  • I'd love to be able to save the output of commands/scripts executed
  • "Whats new in this release" feature
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Alternatives Considered
NetSupport
I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
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RealVNC
We selected RPort over TeamViewer because it's got features that TeamViewer does not have. It's designed by DevOps and I find it suited pretty well for my day-to-day tasks.
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Return on Investment
NetSupport
  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
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RealVNC
  • It speeds up my work
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ScreenShots

RealONE Screenshots

Screenshot of the dashboard used to organize remote machines.Screenshot of where to launch RDP connections to any Windows system over an encrypted and secure tunnel. No port forwarding and no public IP address are needed.Screenshot of the log in to remote Linux and Unix machines via SSH. The client makes any system available everywhere. Securely and encrypted.Screenshot of where to execute command directly from the browser. On a single machine, or on many.Screenshot of where copying the snippet pairs new remote systems.Screenshot of when pairing is finished. Works on any console. Powershell and any Linux shell.