NetSupport Manager vs. SupremeViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSupport Manager
Score 9.0 out of 10
N/A
NetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
SupremeViewer
Score 8.9 out of 10
N/A
SupremeViewer is a lightweight Remote Desktop Access software with a free option, that allows to connect and control a computer from a remote location. It is used for variety of purposes, including: screen sharing, file transfer, and remote desktop control. The software consist of two parts: client (SupremeViewer Client) and server (SupremeViewer Server). The users install SupremeViewer Client software on their devices to connect to host computers where the SupremeViewer Server is…
$0
Designed for personal and small business use (companies with less than 20 employees and revenue less than $5 million).
Pricing
NetSupport ManagerSupremeViewer
Editions & Modules
No answers on this topic
Free
$0
Designed for personal and small business use (companies with less than 20 employees and revenue less than $5 million).
Enterprise
Contact Sales
Designed for enterprise customers (large companies with more than 20 employees and revenue more than $5 million).
Offerings
Pricing Offerings
NetSupport ManagerSupremeViewer
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetSupport ManagerSupremeViewer
Features
NetSupport ManagerSupremeViewer
Remote Administration
Comparison of Remote Administration features of Product A and Product B
NetSupport Manager
10.0
1 Ratings
24% above category average
SupremeViewer
9.1
4 Ratings
14% above category average
Screen sharing10.01 Ratings9.14 Ratings
File transfer10.01 Ratings9.14 Ratings
Instant message10.01 Ratings9.04 Ratings
Secure remote access with Smart Card authentication10.01 Ratings00 Ratings
Access to sleeping/powered-off computers10.01 Ratings00 Ratings
Remote management of servers & workstations10.01 Ratings00 Ratings
Remote Active Directory® management10.01 Ratings00 Ratings
Centralized management dashboard10.01 Ratings00 Ratings
Annotations10.01 Ratings00 Ratings
Monitoring and Alerts10.01 Ratings00 Ratings
Multi-platform remote control10.01 Ratings00 Ratings
Over-the-Internet remote session00 Ratings9.14 Ratings
Best Alternatives
NetSupport ManagerSupremeViewer
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSupport ManagerSupremeViewer
Likelihood to Recommend
9.0
(1 ratings)
8.9
(4 ratings)
User Testimonials
NetSupport ManagerSupremeViewer
Likelihood to Recommend
NetSupport
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
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SupremeViewer
SupremeViewer is best for troubleshooting technical issues on remote computers. You can do connections all over the world without any configurations. Just run or install and connect. It is secured and works behind NAT. The easy installation process without additional configuration helps a lot when our customers need to run the server.
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Pros
NetSupport
  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
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SupremeViewer
  • Remote Access
  • File Transfer
  • Quick and easy to use
  • Getting Screenshots for Analysis
  • Live chat during remote sessions
  • Multiple sessions to one server
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Cons
NetSupport
  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
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SupremeViewer
  • Only email support
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Alternatives Considered
NetSupport
I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
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SupremeViewer
At the beginning we used Windows Remote Desktop service. The main problem with Remote Desktop was that the remote computer needs a publicly visible IP address which will allow us to connect to that PC. For that reason we started using TeamViewer. TeamViewer works great behind NAT and with its free option was best solution for small company as ours. I think that now they are mainly targeting corporate customers and the price of their products is too high for us. This led us to look for other solutions. That's how we discovered SupremeViewer.
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Return on Investment
NetSupport
  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
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SupremeViewer
  • By using SupremeViewer we actually save on shipping costs and time.
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ScreenShots

SupremeViewer Screenshots

Screenshot of SupremeViewer Server, which allows remote access to the computer where it is running/installed. SupremeViewer Server authenticate users by providing ID and Password. Once the remote software is installed, the users can connect and work on these computers at any time.Screenshot of SupremeViewer Client. This allows users to connect and interact with remote computers and servers located anywhere in the globe via internet. The users can install or run this application on their local computer and use it to connect to a remote computer where the SupremeViewer Server is installed.Screenshot of the Installation and setup of unattended access to the remote device — this option requires to install a lightweight application on the remote computers. Once the remote software is installed, the users can connect and work on these computers at any time.Screenshot of the "run only" option, that lets the user troubleshoot a remote computer through an on-demand remote session, with no software installation required. It allows temporary remote access, without having administrative rights on the remote computer.Screenshot of an active remote session in SupremeViewer.Screenshot of SupremeViewer - active remote session.