What users are saying about
1 Ratings
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Score 10 out of 100
62 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

NetSupport Manager

NetSupport Manager is amazing for WAN and LAN networks and for all kind of companies that want to connect and support users fast. Whether they have access to a console and to IP or PC name quick connect to all computers, or to servers to perform support operations, deploy software, and chat with users, NetSupport is well suited.
Miguel Nuñez | TrustRadius Reviewer

VMware Fusion

VMWare Fusion is perfectly suited for an application developer because it allows the dev to create cross-platform applications across the entire spectrum of operating systems without changing devices. An example of where it is less appropriate would be an environment where users are not required or have no need, to use multiple operating systems.
Michael Timms | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

NetSupport Manager
10.0
VMware Fusion
7.5
Screen sharing
NetSupport Manager
10.0
VMware Fusion
8.1
File transfer
NetSupport Manager
10.0
VMware Fusion
8.3
Instant message
NetSupport Manager
10.0
VMware Fusion
Remote management of servers & workstations
NetSupport Manager
10.0
VMware Fusion
9.0
Centralized management dashboard
NetSupport Manager
10.0
VMware Fusion
8.7
Annotations
NetSupport Manager
10.0
VMware Fusion
9.5
Monitoring and Alerts
NetSupport Manager
10.0
VMware Fusion
9.2
Multi-platform remote control
NetSupport Manager
10.0
VMware Fusion
10.0
Secure remote access with Smart Card authentication
NetSupport Manager
VMware Fusion
5.7
Access to sleeping/powered-off computers
NetSupport Manager
VMware Fusion
8.0
Over-the-Internet remote session
NetSupport Manager
VMware Fusion
5.1
Initiate remote control from mobile
NetSupport Manager
VMware Fusion
3.5
Remote Active Directory® management
NetSupport Manager
VMware Fusion
7.1
Session record
NetSupport Manager
VMware Fusion
5.0

Pros

NetSupport Manager

  • Remote administration to all Network PCs
  • Application deployment
  • Inventory
  • Console capabilities
  • File Transfer
Miguel Nuñez | TrustRadius Reviewer

VMware Fusion

  • Getting around the settings of VMware Fusion is very intuitive, I've never had trouble finding or tweaking a setting (hard disk increase for example).
  • Creating and restoring Snapshots is very easy and useful.
  • Installing and pulling in a previously created VM is very simple.
Fatima T | TrustRadius Reviewer

Cons

NetSupport Manager

  • Integrations, it would be nice to see it integrate with an aplication like Microsoft SCCM
Miguel Nuñez | TrustRadius Reviewer

VMware Fusion

  • With OSX - 10.14.1 and the latest version of Fusion - 11.0.2 the user interface has taken a step back IMHO.
  • I would like to see price decrease.
  • Better remote host connection capabilities - remote server connections are available but connections are spotty.
Alex Waitkus, CISSP-ISSAP, OSCP | TrustRadius Reviewer

Likelihood to Renew

NetSupport Manager

No score
No answers yet
No answers on this topic

VMware Fusion

VMware Fusion 10.0
Based on 2 answers
For Apple workstations VMware Fusion is the virtualization software to use. No other application (free or paid) can do what Fusion can. The features and constant updates make Fusion an application that cant be beat.
Alex Waitkus, CISSP-ISSAP, OSCP | TrustRadius Reviewer

Usability

NetSupport Manager

No score
No answers yet
No answers on this topic

VMware Fusion

VMware Fusion 10.0
Based on 2 answers
As I have said 3-4 times in this review, VMware fusion is the best application for system vitalization on Apple Workstations. I have tried all the others and you get what you pay for in the cases of free applications. Even when tested against paid options, Fusion is the best for me and my team.
Alex Waitkus, CISSP-ISSAP, OSCP | TrustRadius Reviewer

Support Rating

NetSupport Manager

No score
No answers yet
No answers on this topic

VMware Fusion

VMware Fusion 9.9
Based on 6 answers
I have never contacted VMware, but there is a lot of support online on message boards, forums, StackOverflow, YouTube tutorial videos, and the like. VMware has been around nine years longer than its leading competitor, VirtualBox, although both seem to have a good presence of online user communities who can help solve issues that come up.
Jonah Dempcy | TrustRadius Reviewer

Implementation Rating

NetSupport Manager

No score
No answers yet
No answers on this topic

VMware Fusion

VMware Fusion 10.0
Based on 1 answer
This is a workstation application and no install insights are needed.
Alex Waitkus, CISSP-ISSAP, OSCP | TrustRadius Reviewer

Alternatives Considered

NetSupport Manager

I think NSM does not have a rival when you truly use all of its capabilities. It has the flexibility of an application developed for multiplatform support and allows you to remote control any device at your reach. It has a file transfer feature that truly works and a complete system inventory in which you can set up smart alerts, voice, and chat capabilities to connect with the affected user.
Miguel Nuñez | TrustRadius Reviewer

VMware Fusion

I've heard of other/competitive software but frankly once I tried VMware, I never looked back. There is absolutely nothing that I need that this product does not deliver. It's fast, effective and seems to be extremely durable and reliable. My only concern (and minor) might have to do with memory resources, but frankly it has not been an issue yet.
Anonymous | TrustRadius Reviewer

Return on Investment

NetSupport Manager

  • NSM allowed us to quickly update our core applications to minimize downtime.
  • NSM allowed us to perform better and faster support to our end users.
  • NSM allowed us to perform complex tasks remotely.
Miguel Nuñez | TrustRadius Reviewer

VMware Fusion

  • Being less expensive than the competition, it has enabled us to deploy more computers for our students
  • It has reduced the effort to manage and update that our IT staff have to exert to keep the systems up-to-date
  • It has provided our students with a great learning environment that is flexible and allows for fine control of resource utilization
Stefan Semo | TrustRadius Reviewer

Pricing Details

NetSupport Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Fusion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSupport Manager
10.0
VMware Fusion
9.2

Likelihood to Renew

NetSupport Manager
VMware Fusion
10.0

Usability

NetSupport Manager
VMware Fusion
10.0

Support Rating

NetSupport Manager
VMware Fusion
9.9

Implementation Rating

NetSupport Manager
VMware Fusion
10.0

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